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تم إلغاء حظر المستخدم بنجاح
يسرى KHETTAB, HR Operations Officer

يسرى KHETTAB

HR Operations Officer·eand group - Etisalat

الإمارات العربية المتحدة

ماجستير, Business And Management

الخبرة العملية

مجموع سنوات الخبرة: 8 سنوات, 1 أشهر

HR Operations Officer

نوفمبر 2021 - أبريل 2026

eand group - Etisalat

دبي، الإمارات العربية المتحدة هجين

نوفمبر 2021 - أبريل 2026

• Manage HR operations across nine business units,
ensuring compliance, operational efficiency, and
high-quality employee services.
• Oversee and optimize employee data systems,
ensuring data integrity, accuracy, and alignment
across HR platforms.
• Prepare and analyze HR reports, including
headcount and workforce data, to support informed
decision-making.
• Manage end-to-end talent acquisition processes,
including sourcing and aligning candidates with
internal and client workforce requirements.
• Lead end-to-end onboarding processes, ensuring
smooth, compliant integration of new hires and
effective workforce deployment.
• Drive Emiratisation initiatives in alignment with
UAE regulations and organizational objectives.
• Act as the company’s main representative for
NAFIS and Emiratisation initiatives, ensuring
compliance with UAE regulations and alignment with
government programs.
• Oversee pension registration for UAE national
employees, ensuring accuracy and full compliance
with regulatory requirements.
• Collaborate cross-functionally with Admin, PRO,
and Government Relations teams to ensure
seamless execution of employee lifecycle processes.
• Contribute to employee engagement and
organizational initiatives, including trainings,
workshops, and internal events.

مجال الشركة:
وكالات التوظيف
الدور الوظيفي:
الإدارة

Strategic Recruitment Partner – Automotive & Executive Talent

أغسطس 2020 - مايو 2025

Ressourcial

الدار البيضاء، المغرب هجين

أغسطس 2020 - مايو 2025

• Led full-cycle recruitment for Salesforce
professionals and executive-level roles within
Morocco’s automotive and truck sales industry.
• Managed a small team of two employees and one
trainee, overseeing workload distribution,
performance, and coaching.
• Expanded hiring scope from technical Salesforce
profiles to include C-level and leadership roles such
as General Directors, CFOs, CMOs, and HR
Managers.
• Designed and executed tailored sourcing strategies
specific to car and truck sales operations.
• Organized and co-facilitated Assessment Centers,
managing virtual interviews and in-person group
evaluations to assess collaboration, leadership, and
communication skills.
• Used AssessFirst to evaluate behavioral traits and
team compatibility beyond hard skills.
• Partnered closely with hiring managers to define job
requirements and align talent acquisition strategy with
business goals.
• Conducted structured interviews, created shortlists,
supported hiring decisions, negotiated offers, and
ensured smooth onboarding.
• Maintained client relationships and candidate
engagement throughout the recruitment process.
• Handled client invoicing and payment tracking
via Odoo ERP, ensuring timely and accurate billing
follow-up.

مجال الشركة:
وكالات التوظيف
الدور الوظيفي:
الموارد البشرية والتوظيف

Executive Recruitment Consultant

يونيو 2021 - سبتمبر 2021

DAMA

الدار البيضاء، المغرب هجين

يونيو 2021 - سبتمبر 2021

• Managed end-to-end recruitment for executive
and white-collar roles across multiple industries,
with a strong focus on IT profiles including Full
Stack Developers, Java Developers, and Project
Managers.
• Acted as a trusted recruitment advisor, sourcing and
screening high-level candidates aligned with each
Hobbies
Cross Stitch & Embroidery
Photography
Aug 2020 - May 2021 Oct 2018 - Jul 2020 client’s cultural and technical expectations.
• Conducted structured interviews and coordinated
candidate shortlists in collaboration with hiring teams.
• Maintained a focus on white-collar profiles only,
handling all open positions except for labor and
blue-collar roles.
• Used internal recruitment systems to manage interview scheduling, candidate tracking, and
progress reporting.
• Supported multiple clients simultaneously in a fast-
paced, multi-sector environment.
• Left the position due to personal relocation abroad.

مجال الشركة:
وكالات التوظيف
الدور الوظيفي:
الموارد البشرية والتوظيف

IT Talent Acquisition Specialist

أكتوبر 2018 - يوليو 2020

Freetalents

الدار البيضاء، المغرب هجين

أكتوبر 2018 - يوليو 2020

• Led the full-cycle recruitment process for senior IT
profiles (e.g., PMOs, Architects, Full Stack
Developers) on behalf of major banking institutions,
delivering high-caliber candidates for mission-critical
roles.
• Sourced and shortlisted profiles using multiple job
boards and platforms, tailoring selection to each
client’s technical and cultural needs.
• Conducted initial screening and online interviews to
assess technical skills, communication, and
organizational fit.
• Coordinated second-round in-person assessments
and final client presentations, ensuring alignment with
hiring expectations.
• Maintained an active pipeline of backup candidates
Apr 2018 - Dec 2018 to manage client changes, rejections, or urgent hiring
needs.
• Built and maintained long-term relationships with
both clients and placed candidates to support
retention and satisfaction.
• Acted as a liaison between banks and IT
professionals, ensuring smooth onboarding and
proactive issue resolution during integration.

مجال الشركة:
وكالات التوظيف
الدور الوظيفي:
الموارد البشرية والتوظيف

Customer Experience & Sales Support

أبريل 2018 - ديسمبر 2018

Renault

الدار البيضاء، المغرب

أبريل 2018 - ديسمبر 2018

• Acted as FPOC for showroom visitors, guiding
potential clients through the car selection process
and aligning product features with their personal and
financial needs.
• Delivered tailored consultations by
understanding customer expectations and
providing accurate product and service information.
• Maintained customer follow-up through CRM
tools, supporting the sales team with client
documentation and administrative processing.
• Cultivated strong client relationships, reinforcing
brand loyalty and contributing to a high-standard
customer experience.
• Collaborated closely with the sales and after-sales
departments, enhancing teamwork and internal
coordination.
• Developed interpersonal and communication skills
in a high-traffic, multilingual environment (French,
Arabic, and English)

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
النقل والخدمات اللوجستية

التعليم

UQAC

ديسمبر 2018

ديسمبر 2018

ماجستير، Business And Management

كندا

UH2

يناير 2016

يناير 2016

بكالوريوس، Business And Management

المغرب

المعدل التراكمي (التقدير): جيد جداً

المعدل التراكمي (التقدير): جيد جداً

Skills

Full cycle Recruiting
Expert
Full cycle Recruiting
Expert
Team work leadership
Expert
Team work leadership
Expert
Employee integration Support
Expert
Employee integration Support
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Bilingual
Expert
Bilingual
Expert
HRMS
Expert
HRMS
Expert

اللغات

العربية

اللغة الأم

الانجليزية

متمرّس

الفرنسية

اللغة الأم

الاسبانية

متوسط

الهوايات والاهتمامات

Cross Stitch and Embroidery