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Youssef Allam, medical insurance preauthorization specialist

Youssef Allam

medical insurance preauthorization specialist·Bupa Global - Egypt

Egypt

Bachelor's degree, Pharmacy

Work experience

Total years of experience: 3 years, 4 months

medical insurance preauthorization specialist

June 2023 - Present

Bupa Global - Egypt

Cairo, Egypt

June 2023 - Present

Handle customer inquiries, complaints, and concerns in a timely and professional manner with high quality levels.
Demonstrated excellent communication skills, both verbal and written.
Utilize problem-solving skills to identify and resolve
customer issues.
Act as a liaison between customers and internal
departments.
Monitor customer feedback to identify areas of
improvement.
Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

medical sales representative

February 2023 - June 2023

Adham pharmacy

Cairo, Egypt

February 2023 - June 2023

Established and maintained strong relationships with key accounts and customers, resulting in increased sales and customer loyalty.
Negotiated and closed complex sales deals with high-level clients.
Utilized eìective communication and interpersonal skills to
build trust and rapport with clients.
Developed and maintained a database of qualiíed leads
Company industry:
1655
Job role:
Sales

Education

Misr International University

July 2023

July 2023

Bachelor's degree, Pharmacy

Egypt

Skills

Negotiation
Expert
Negotiation
Expert
Service Quality Managment
Expert
Service Quality Managment
Expert
Pharmacist
Expert
Pharmacist
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Intermediate
Marketing
Intermediate
Accounting
Expert
Accounting
Expert
Science
Expert
Science
Expert
Teamwork
Expert
Teamwork
Expert
Problem solving
Expert
Problem solving
Expert
communication
Expert
communication
Expert
Leadership
Expert
Leadership
Expert
Adabtability
Expert
Adabtability
Expert
Sales
Expert
Sales
Expert
Analytical skills
Expert
Analytical skills
Expert
Negotiation skills
Expert
Negotiation skills
Expert
Microsoft Excel
Microsoft Excel
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Memberships

Elshams Club

Member

June 2006

Training and Certifications

Training
Soft skills
Misr International University
Aug 2019

Hobbies and interests

Padel

I have won a padel tournament at Orabi association club