Reservation Agent
Inara Camp
مجموع سنوات الخبرة :13 years, 11 أشهر
• Respond to customer needs by listening carefully to their requests and offering services tailored to their needs.
• Provide information on rates, benefits, extras and schedules...
• Indicate the contact details of the camp, the restaurant and also provide information on availability, activities, shows and other information useful to your stay.
• Validate and track reservations on the management system.
Sales consultant with OOREDOO Qatar.
* Efficient communication with our valued Customers proactively.
* Sale the different products that adapt to the exact Customer’s needs.
* Ensure a very good Customer experience (G.R.E.A.T).
* Good organization of paperwork and attention to detail to ensure a great working day.
* Make sure to always achieve my monthly targets.
* Assist in planning and facilitating gaming events.
* Ensure player satisfaction by responding timely and accurately to player ’s complaints and disputes.
* Analyze feedback and suggestions from players for continuous improvements of games.
* Monitor disturbances and imbalances during games and provide corrective solutions.
* manage the product of the ABB application, according to the commercial
policy defined by the management, in the different dimensions: creation, launch,
promotion in social media, marketing, monitoring and development.
*Ensure product / market monitoring and technical monitoring with the
collaboration of sales or customers.
Telemarketer in Viva Conseil.
* Call customers and sale life insurance.
- Receive customers, give them brief about the game and give them
hints during the game.
- Manage the computer equipment and the CCTV system for a hight
quality service for the customers.
- Customer service averages 80 customers per working day.
-Receive and guide customers to make an appropriate choice of
product that meets their needs.
- Perform cash transactions and transfer money.
after sale service
Engineering of computer networks and systems security.
quantity surveyor