Yuan Briones

Process domestic and international money transfers for customers
Handle cash transactions accurately and securely

Collect money from borrowers with due or late payments
Call clients to remind them of upcoming or overdue payments
Explain payment terms and loan details to borrowers
Record all collection calls and payment updates
Report unpaid or delayed accounts to the supervisor

Handled cash and card payments accurately and quickly
Provided friendly and helpful customer service
Balanced cash register and cash drawer at the end of each shift
Assisted customers with questions and resolved issues
Restocked shelves and kept checkout area clean and organized