Cashier, Customer Service Assistant
Geant Hypermarket
Total years of experience :5 years, 5 Months
1. Professional working experience of about 2 years in retail industry in UAE, Dubai.
Organization = Geant Hypermarket (Fu-Com LLC.)
Designation = Cashier
Duration = Jan 2011 to may 2013
Job Responsibilities: ➢ Counting cash at the beginning of the shift to ensure that the amounts are correct.
➢ Greeting customers with respect words & smiling face.
➢ Providing good service to the customers including politeness & positive attitude and make a healthy relation with them.
➢ Checking correctly the scanning price & actual price of every item.
➢ Receiving payment from the customers either by cash, card or vouchers.
➢ To be careful and concentrate the mind at the time of making all kind of transactions.
➢ Processing transactions quickly, accurately and give proper change to the customer.
➢ Handling customer queries regarding prices, promotions, discount offers and products directly and giving them information regarding the return, exchange and refund policy of the company.
➢ To prepare vouchers, delivery invoice and warranty papers for some required items and issue to the customers.
➢ Quick handle & solve the problems in all difficult situations and kindly inform to the supervisor in needed situation.
➢ To help the company to achieve desired sales target by following up selling, cross selling and promotional selling techniques.
2. Professional working experience of about 3 years in Remittance Company in Malaysia.
Organization = International Money Express (IME Remit)
Designation = Customer Service Assistant
Duration = Mar 2005 to Feb 2008
Job Responsibilities: ➢ Maintaining the highest Standard of Customer Service including Politeness & positive attitude.
➢ Assisting the Customer with the proper procedure of transaction.
➢ Helping the customers to calculate the total amount into the currency of destination country.
➢ Kindly receive cash from the customers and deposit into the bank and handover the deposit slip to the Teller.
➢ Helping the customers in all the ways needed.
➢ Providing the useful information about currency rates, charges and other facilities in a detailed manner to the Customer.
➢ To make a friendly relation with regular customers and establish a long term relationship with new customers.
Religion: Hindu
Language Known: English, Nepali and Hindi
Permanent Address: Pokhariya, Biratnagar-1, Morang, Nepal
Current Address: Jebel Ali, Dubai, UAE
Passport No (Expiry Date): 1960658 (21/12/2013)
Organization = Geant Hypermarket (Fu-Com LLC.)
Designation = Cashier
Duration = Jan 2011 to till Date
Job Responsibilities: ➢ Counting cash at the beginning of the shift to ensure that the amounts are correct.
➢ Greeting customers with respect words & smiling face.
➢ Providing good service to the customers including politeness & positive attitude and make a healthy relation with them.
➢ Checking correctly the scanning price & actual price of every item.
➢ Receiving payment from the customers either by cash, card or vouchers.
➢ To be careful and concentrate the mind at the time of making all kind of transactions.
➢ Processing transactions quickly, accurately and give proper change to the customer.
➢ Handling customer queries regarding prices, promotions, discount offers and products directly and giving them information regarding the return, exchange and refund policy of the company.
➢ To prepare vouchers, delivery invoice and warranty papers for some required items and issue to the customers.
➢ Quick handle & solve the problems in all difficult situations and kindly inform to the supervisor in needed situation.
➢ To help the company to achieve desired sales target by following up selling, cross selling and promotional selling techniques.
2. Professional working experience of about 3 years in Remittance Company in Malaysia.
Current Company/ position: Geant Hypermarket/ Cashier (Reporting to shift Supervisor)
Current Working Period: 19/01/2011 to Till Date (More than 2 years)
Visa Exp. Date: 06/02/2015
Organization = International Money Express (IME Remit)
Designation = Customer Service Assistant
Duration = Mar 2005 to Feb 2008
Job Responsibilities: ➢ Maintaining the highest Standard of Customer Service including Politeness & positive attitude.
➢ Assisting the Customer with the proper procedure of transaction.
➢ Helping the customers to calculate the total amount into the currency of destination country.
➢ Kindly receive cash from the customers and deposit into the bank and handover the deposit slip to the Teller.
➢ Helping the customers in all the ways needed.
➢ Providing the useful information about currency rates, charges and other facilities in a detailed manner to the Customer.
➢ To make a friendly relation with regular customers and establish a long term relationship with new customers.
Religion: Hindu
Language Known: English, Nepali and Hindi
INSTITUTION LEVEL BOARD PASSED YEAR DIVISION Shree Mahendra Morang Adarsh Multiple College Intermediate (in management) Trubhuwan University 2002 Pass