yuda permana

Create technical documentation for tech team (Backend and Frontend) in the form of
content service, Entitlement service, wording API, Device Management, Finnance Data
Transaction Report, users location, management activity for users and deployment.
Vision+ services as well as architecture and infrastructure (sequence diagram. topology
system, design pattern, Device management Service and Service On AWS
Documentation for business partners, product core, user experience (Partner Auth Service,
Manual Book, Package Purchase for Partners, Technical Documentation for Partner STB and
Recurring Subscriptions Partnership

Collecting, analyzing, and documenting business requirements through interactions with
stakeholders (FSD, FDD, BRD, Material and Process Deployment)
Designing and recommending solutions to address business needs, often working with IT
teams or vendors and Identifying and suggesting improvements to business processes and
systems.
Assisting in testing new systems, processes, or products to ensure they align with the
businesss goals.

Create Product information for customer indihome
Escalating Installation process internet via social media
Network Trobleshooting and campaign promo packages.