يوسف Jaami

•Overseeing the relationship and performance of an assigned group of clients in order to meet or exceed market segment sales targets and customer retention/satisfactory goals
•Checking medical products in line with GMP regulations to ensure compliance
•Responding to medical queries in a timely and effective manner by using reliable sources such as Summary Product Characteristics, Patient Information Leaflets and contacting manufacturer’s medical information team, keeping within limits set out by company
•Proactively identifying appropriate product mix and assisting with creation of applicable quotations to support/adhere to regulatory requirements including ensuring the reliable translation of certification and compliance.
•Carrying out ship inspections for medical certificate renewal as per Merchant Shipping Regulations.

Responsible for the running of a 'Healthy Living' community pharmacy, a family owned large independent pharmacy chain in the North of England.
Facilitated increase in NHS Advanced services within a short period of time and boosted business growth for the branch including average monthly prescription items and professional services income.
Helped establish services namely New Medicine Service, Emergency Hormonal Contraception, weight management and cholesterol check.
Championed health promotion activities in branch for diabetes, asthma and smoking cessation.
Worked with local healthcare professionals to meet demands of clinical services for the community of Skegness.
Involved with training staff members to become qualified dispensers

Experience in advising patients on medication, Over The Counter products as well as health topics such as diabetes, asthma, diet, exercise, high blood pressure etc.
Adherence to improving medicine compliance by appropriate patient counselling, conduction of medicine use reviews and encouraging use of dosette boxes
Knowledge in emerging medications and regulations governing pharmacy services
Worked with healthcare professionals to improve drug usage and therapeutic outcomes
Came 1st place for best customer service in store and won 500 ‘Boots Advantage Card’ points
Trained a new staff member to become qualified healthcare assistant