Assistant Professor
Institute of Management Sciences- University of Lucknow
Total des années d'expérience :16 years, 8 Mois
• Planning and engaging lesson for both classroom and online learning application for MBA & BBA courses.
• Built strong rapport with students through class discussions and academic advisement.
• Proctoring exams and provided remediation for learning improvement goals.
• Supervising students of MBA (IB) for Summer Internship and Project submission for the partial fulfilment of MBA degree.
• Completed curriculum revision and evaluation of course syllabi for Marketing Management, Innovation & Entrepreneurship and Business Pioneers curriculum.
• Performing research to serve as basis for academic writing for publication.
• Contributed to development of appropriate and engaging lessons for classroom.
• Created materials and exercises to illustrate application of course concepts.
• Evaluated and supervised student activities and performance levels to provide reports on academic progress.
• Contributed in paper setting for BBA, B.Com (Hons) & MBA.
• Served as Expert for viva-voce exams for BBA & MBA.
* Collections Management
* Development and Implementation of SLA (Service Level Agreement) for clients.
* Sales and Business Development
* Product Mix Management
* Merchandising
* Shipment documentation and tracking
Executive Summary Chapter No. 8 has been named as “Conclusion and Recommendations”. This chapter explains about the possible suggestions that will bring in this alignment of the present study with the industry operations. This chapter of the present study reveals the opportunities and scope in improvement of the practices and promotional tools opted for the growth and expansion of the electronic banking services. Broadly this chapter has been classified in two major sections viz. 8.1 and 8.2, section 8.1 in the concluding portion while the section 8.2 is the part that reveals the recommendations to improve the electronic banking services in India. Further the section 8.1 has sub sections from 8.1.1 to 8.1.5, which means that the conclusions are classified in five parts. Sub section 8.1.1 is the concluding note for the demographic profile of the study related with the electronic banking services. Sub section 8.1.1 explains the “Conclusion” from the demographic profile in five points as per the demography of the study for the electronic banking services. Sub section 8.1.2 includes the conclusion from the dimensions of the E-Serv-Qual Model for the electronic banking services, this sub section hold the sixteen concluding remarks to the present study for the electronic banking services in India. Sub section 8.1.3 reveals the conclusions from the customer satisfaction model which has been developed in the present study, this sub section includes four point dossier for the customer satisfaction model applicable for the electronic banking services in India. Sub section 8.1.4 explain about the bank wise dimensions concluding notes that are applicable for the electronic banking services, this sub section contains seven tier for the role of the dimensions for electronic banking services. Sub section 8.1.5 includes the conclusion from the “Adaptability” for electronic banking services, concluding notes for the sub section 8.1.5 comprise of three levels for the management of “Adaptability: for electronic banking services. As mentioned earlier about the section 8.2, that explains about the “Recommendations” for the expansion and management of electronic banking services. Section 8.2 has been tiered with the two broad recommendations for the electronic banking producers/marketers, further the two levels of recommendation of the study are classified in five major areas of recommendations for the management of electronic banking services.
Major: Commerce & Management
Degree : Master of Management Sciences
