Sales Associate
Pure Gold
Total years of experience :10 years, 10 Months
•Following the SOP of the shop to maintained high level of customer service.
• Doing daily basis inventory to make sure all the stocks are tallied as per ERP System.
• Ensure high levels of customer satisfaction through excellent sales service.
• Handling the shift in absence of store manager.
• Achieve the sales target and focus on increasing sales by using advanced sales techniques.
• Accepted and processed cash while making invoice.
• Used product knowledge, sales abilities and customer relations skills to drive substantial sales increase.
• Focus on selling and up selling.
• Demonstrate a solid product knowledge of the brands.
• Monitor sales activities and generate a daily sales report.
• Build and maintain relationships with the customer in order to build strong loyalty.
• Address customer queries about products, prices and promotions.
• Advise customers on product ranges best suited to their needs.
• Ensure stock replenishment at all times
Preparing and processing daily online replenishment for all the branches for approval of their funds.
• Sending a consolidation report from all the branches to line manager.
• Coordinate with branch manager to have a proper monitoring about the status of the branch.
• Recording and validation all the pawn ticket receipt from all the branches.
• Managed accounting system using Oracle software to enhance reporting and organization
Major in Computer Accountancy and Business Management