Yvonne Marie  Pajuyo, OIC - Supervisor/Account Specialist

Yvonne Marie Pajuyo

OIC - Supervisor/Account Specialist

Teamspan Asia

البلد
الفلبين
التعليم
بكالوريوس, Adertising and Public Relations
الخبرات
12 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 2 أشهر

OIC - Supervisor/Account Specialist في Teamspan Asia
  • الفلبين
  • أشغل هذه الوظيفة منذ أكتوبر 2014

Expedites work orders to make sure maintenance pushes through.
o Indexes/sort paperwork that are sent by the affiliates.
o I am the POC for the team whenever our on-shore manager needs assistance.
o Manages a team of 13 people.
o Overseeing the team’s adherence and productivity.
o Aligning the workloads of the associates depending on the needs of the client.
o Submits daily reports that the client’s needs on a daily basis. (OT Allocation, Workload Assignment, Attendance Update, Absences and Adherence Report)
o Making sure that the team is efficient with their daily tasks at all times.
o Doing admin task for Teamspan like coaching logs, productivity report and overseeing the continuous growth and looking for opportunities on how the company will be able to sell more seats to the client. (Vendor Management)

Property Preservation – Mailbox Team في Altisource Business Solutions
  • الفلبين
  • فبراير 2013 إلى سبتمبر 2014

I am a Senior Property Preservation Analyst for a USbased
company. I am the one who is handling the
mailbox where Code Officers in the US send their
Violation Letter to our company.
Afterwhich, I assign it to a Code Compliance Specialist so
that the violation of the property will be cured and have it
under compliance.

Hospitality Officer (Receptionist – Grade 2) في IDAMA Services (Under the supervision of Dubai Properties)
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2006 إلى مارس 2007

Deliver Reception services in a professional and
consistent customer focused manner thus ensuring the client’s corporate image is positively projected at all times to both internal and external customers.
Feb.

Sales Representative في SkyCom Communications FZ LLC
  • الإمارات العربية المتحدة - دبي
  • فبراير 2006 إلى يوليو 2006

This is a UK-based telecommunications Company that
caters mobile contracts. I am one of the authorized resellers for major networks. We do handle 3G Network, Orange, T-Mobile and O2 but I am basically focusing in only 2 campaigns that are 3G and Orange Network. I do hard-core selling to these customers trying to convince them to switch to 3G network. While those who are in 3G network already, I am giving them the opportunity to have a second phone from the same network.

الخلفية التعليمية

بكالوريوس, Adertising and Public Relations
  • في Assumption College
  • أبريل 2002

I am an undergrad for this course but definitely a Highschool graduate.

Specialties & Skills

Hospitality Management
Fire Safety
Property Management
Quality
Customer Satisfaction
Office Gadgets
MS Office

اللغات

العربية
مبتدئ
الهندية
مبتدئ
الفيلبينية
اللغة الأم
الانجليزية
متمرّس
الاسبانية
مبتدئ

التدريب و الشهادات

Transaction Monitoring Fundamentals and Calibration Management (Part 1) (تدريب)
معهد التدريب:
VXI Holdings
تاريخ الدورة:
July 2005
Lead Camp (A leadership training program) (تدريب)
معهد التدريب:
Teamspan Global
تاريخ الدورة:
July 2015
Leadership Training (Coaching) (تدريب)
معهد التدريب:
VXI Holdings
تاريخ الدورة:
February 2005
Transaction Monitoring Fundamentals and Calibration Management (Part 2) (تدريب)
معهد التدريب:
VXI Holdings
تاريخ الدورة:
September 2005
Coaches Training AT&T conducted seminar (تدريب)
معهد التدريب:
VXI Holdings
تاريخ الدورة:
November 2004
ISO 9001:2000 Overview and Implementation (تدريب)
معهد التدريب:
TeleTech
تاريخ الدورة:
March 2008
Six Sigma White Belt Course Certification (تدريب)
معهد التدريب:
TeleTech
تاريخ الدورة:
January 2008