Zafar Sultan, SAP Consultant and architecture

Zafar Sultan

SAP Consultant and architecture

IBM

Location
Australia
Education
Doctorate, Information technology (IT)
Experience
36 years, 11 Months

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Work Experience

Total years of experience :36 years, 11 Months

SAP Consultant and architecture at IBM
  • Australia
  • My current job since June 2005

17 years + demonstrated experiences as Solution architecture. The main areas of my expertise includes but not limited are E-commerce, E-marketing, E-services, Finance, HR, Credit card data, ERP applications, Web applications, Middleware, VClouds, VMware, Databases, Business intelligence, Asset Management, Procurement Management, Data dictionary, data definitions, master data maintenances and transformation, Data migrations, Data centre shifting, Security including PCI DSS compliances, Customer and vendor collaborations, Online sales and services,
All well-known Storage technologies, Server consolidation, EBR, Business process improvements,
Upgrades, testing and E2E implementation.

SAP Modules functional and technical experiences:- SAP CRM with R/3 3.0-4.7C, ECC5, ECC6, SAP Business Suites 7 products including (and plus) FICO, FICA, PSCD FM BRF, HR/HCM, SCM, CRM, SRM, PM/EAM, MM, PI/XI, SD etc. I’m team player and believe in accuracy and quality for delivery of my assignments. In depth expertise to integrate CRM with BI toolset and generate reports for sale cycle, revenue generation, marketing contribution, service requests using BI analytical tools web intelligence, reporting solution, Crystal Reports, interactive analysis tool and SAP dashboard tool (Xcelsius), and Business explorer-BEx. Excellent exposure and good working skills in other SAP modules FICO, FICA, PSCD FM BRF, HR/HCM, SCM, CRM, SRM, PM/EAM, MM, PI/XI, SD including business suite 7, Business ByDesign, data services, data integration and data migrations etc. WCEM 2 expert webshop.

SAN / NAS Storages:- EMC VMAX, DMX, Clariion, VNX, Clerra, NetApp, IBM DS8XXX, HP XP, Hitachi HDX, TSM 6.0, 6.1, Commvault, Netbackup5-7, Avamar6.1, HP dataprotector 6.1 and 7,
Gained experiences treasury management-cash, loans, market risk management, financial accounting working for the loan department of the bank
Working experiences of Treasury management, TR-LO, TR-TM, TRM, TR-CM

Performance and Capacity:
Advanced Performance and capacity analysis- Compuware APM, Trend Analysis, Estimation Theory, Probability sampling, Dumpster Shafer Theory, Standard Deviation etc.

Solution Consultant at KAZ Consultant
  • Australia
  • August 2004 to April 2005

1) FICO - generated month end preliminary report, month end allocation, distribution of expenses for cost centre
2) Produced reports cost centre profitability analysis,
3) PSCD, public sector fund management via sub ledger management and FI- CA
4) Designed and implemented fund management solution with PSCD and CRM solution. PSCD solution was planned to execute online financial transaction between provider and its partners, citizen, Govt. and non Govt agencies.
5) Follow up postings to reconciliation ledger in controlling etc.” CO”
6) Open and close the new fiscal year, balance carries forward open item, balance confirmation from vendors, assets, and opening balances, asset depreciation for the year,
7) GR/IR account reconciliation, regrouping of the receivable and payables, verify the asset history sheets, adjustment in balance sheets etc.
8) Assisted Payroll posting to G/L and provided period end closing support.
9) Assisted in planning and solution design of BW data integration strategies and participated in other SAP upgrade projects as well.
10) Migration of master and transaction data from legacy non SAP via LSMW (Legacy System Migration Workbench)
11) Participated in solutions to integrate BW with other landscape modules FICO, CRM, SRM, HR
SAP HR experiences
1) Over 17 years’ experience as HR and payroll consultant with a good understanding of payroll legislative requirements.
2) Strong payroll configuration focus in various implementations across all phases of the project lifecycle which includes requirements gathering (blueprint), build, testing, user training and support.
3) Spent years in analysing, roadmaps, observing and implementing what businesses are looking for and need SAP FICO and SAP HR Payroll. The high level business processes (slightly different from each other depending on business strategies) focussed by Telco, Banks, Financial Institutes and Public sectors were:-
Payroll / HR
a. An automated system to provide calculation of remuneration and payments to employees
b. All statuary calculations are maintained like tax, supper, deductions etc.
c. Improved time, attendances and leave management
d. Easy access to thousands of standard reports plus customised reports.
Finance
e. Financial reports across multiple business dimensions
f. Integrated ledgers to have a single view of the organization financial statements
g. Better Management and control of payable and receivables accounts
h. Cash management and real time insight into company bank statements

4) Exposure and good working knowledge across multiple releases, including SAP R/3 3.0-4.7C, ECC5, ECC6, SAP Business Suites 7, FICO, SCM, CRM, SRM, PM/EAM, MM, PI/XI, SD.
5) Client list includes Australian Public Sector, Telecoms, Energy, Banking, Financial Institutions, IT, Manufacturing, Pharmaceuticals.
6) Participated in a two full cycle of SAP R/3 and ECC5 implementation including HR, FICO, MM, PM, WF for urea producing 3 large fertilizer plants of ministry of petroleum.
7) Supported projects of SAP CRM, HR Payroll, FICO and integration and posting of the payroll with FICO.
8) Participated in delivering PCI DSS security compliance projects - Consumer credit card data environment protections
9) Supported in report generation for Financial analysis- Trading progress based on revenue growth and debit free cash flow
10) An excellent communicator with ability to work under pressure in fast-paced, time sensitive environments

Consultant and team lead at IBM Canada
  • Canada
  • February 2002 to April 2005

1) Participated in designing, configuring, maintaining, testing, installing, and providing high-level support for FICO modules.
2) Collaborated with technical leads, architects, and developers within the Business Intelligence team and other SAP teams to implement new solutions FICO solution. Performed data integration changes to transform data from SAP and non-sap systems to FI system.
3) Provided expert level guidance and support to design and develop Business Object’s integration with FI.
4) Provided period end closing support.
5) Designed and developed Xcelsius dashboards using SAP and non-SAP DataSources
6) Performed FICO day to day monitoring and administration tasks
7) Good working knowledge of PL/SQL 2008, Oracle 10, 11g
8) Ensured designs are consistent with our client development standards and industry guidelines
9) Mentored the team members with the latest FICO practices.
1) Developed, designed, configured, maintained, tested, installed, and provided high-level support for BI /BW / BO solutions
BO/BI/BW Experiences
2) Collaborated with technical leads, architects, and developers within the Business Intelligence team and other SAP teams to implement new solutions BW/BO solutions. Performed data integration changes to transform data from SAP and non-sap systems to BW system.
3) Provided expert level guidance and support to design and develop Business Object’s integration with BW.
4) Designed and developed Business Objects Universe for BW data sources including but not limited to BW Queries, InfoCubes, multi-providers.
5) Designed and developed Xcelsius dashboards using SAP and non-SAP DataSources
6) Performed BI/BW/BO day to day monitoring and administration tasks
7) Good working knowledge of PL/SQL 2008, Oracle 10, 11g
8) Ensured designs are consistent with our client development standards and industry guidelines
9) Mentored the team members with the latest BI/BW techniques and tools.

SAP Consultant ERP at Vodafone Telecom, Australia
  • Australia
  • June 1999 to September 2001

1) Over 17 years’ experience as HR and payroll consultant with a good understanding of payroll legislative requirements.
2) Strong payroll configuration focus in various implementations across all phases of the project lifecycle which includes requirements gathering (blueprint), build, testing, user training and support.
3) Spent years in analysing, roadmaps, observing and implementing what businesses are looking for and need SAP FICO and SAP HR Payroll. The high level business processes (slightly different from each other depending on business strategies) focussed by Telco, Banks, Financial Institutes and Public sectors were:-
Payroll / HR
a. An automated system to provide calculation of remuneration and payments to employees
b. All statuary calculations are maintained like tax, supper, deductions etc.
c. Improved time, attendances and leave management
d. Easy access to thousands of standard reports plus customised reports.
Finance
e. Financial reports across multiple business dimensions
f. Integrated ledgers to have a single view of the organization financial statements
g. Better Management and control of payable and receivables accounts
h. Cash management and real time insight into company bank statements

4) Exposure and good working knowledge across multiple releases, including SAP R/3 3.0-4.7C, ECC5, ECC6, SAP Business Suites 7, FICO, SCM, CRM, SRM, PM/EAM, MM, PI/XI, SD.
5) Client list includes Australian Public Sector, Telecoms, Energy, Banking, Financial Institutions, IT, Manufacturing, Pharmaceuticals.
6) Participated in a two full cycle of SAP R/3 and ECC5 implementation including HR, FICO, MM, PM, WF for urea producing 3 large fertilizer plants of ministry of petroleum.
7) Supported projects of SAP CRM, HR Payroll, FICO and integration and posting of the payroll with FICO.
8) Participated in delivering PCI DSS security compliance projects - Consumer credit card data environment protections
9) Supported in report generation for Financial analysis- Trading progress based on revenue growth and debit free cash flow
10) An excellent communicator with ability to work under pressure in fast-paced, time sensitive environments
11) Proven ability to interact effectively with people of diverse nationalities and comfortable working in a multi-nationality set-up
12) Self-driven, team player, like to have extensive communication and chats with managers, stakeholders and team members. I can resolve SAP issues of 2nd and 3rd level support.
13) In depth experiences and knowledge of SAP HR/HCM and FICO architectures of different landscapes including Time management, Finance, human resources, sales and distribution, customer and vendor collaboration and asset management.

Head OF Computer Department at B S P, Australia
  • Australia
  • September 1997 to May 1999

1) Participated in analyzing business requirements, Project planning of SAP CRM planning, architecture, installation, configuration, integration, configuration, Admin, management, data migrations, troubleshooting and monitoring and testing
2) Participated CRM integration requirements with other modules SCM, BW/BI, BO, PSCD, and ERP
3) Created rapid application based on db tables and web services
4) CRM report generation for customer responses, sales, purchase, and shipping data
5) Review the end to end SAP CRM implementation and find gapes and issues and then suggesting the resolutions and process improvements as per company business requirements.
6) Discuss customer’s issues and enhancement requirements and mapping them into the recommended process.
7) Provide solution design and architecture changes document and get its approval from the managers
8) Completed solution for NOVARTIS to provide them online sale order via WEBSHOP and also streamlined its financial transaction to backend SD, MM and FI for financial reporting consolidation
9) Installed and Configured WCEM2 for sales orders and TREX searches and have good knowledge of new product WCEM3.0 as well.
10) Development of CRM Web UI Framework, integrating web Dynpro
11) Developed BOL objects (tables) to add, delete, search the tables entries using GENIL/BOL layer
12) Participated in solution design of SAP CRM integration, configuration and testing phases
13) Performed SAP CRM BO day to day monitoring and administration tasks
14) SAP CRM Master data management
15) Used UNICA NetInsight and Campaign 8.5 and 8.6 to analyse online webshop campaigns for WCEM and CRM webshop.
16) Participated and in fact lead the integration of SAP CRM with other landscape modules SCM, BW/BI, BO, FICO, MM, SD, PSCD, and ERP
17) Provided post-production application support as required
18) Manage change control process in the landscapes
19) Worked collaboratively with cross-functional and technical teams
20) Provided knowledge transfer to SAP CRM team on functional and technical Business Intelligence and Data Warehouse methods and techniques
21) Assisted in troubleshooting and support ticket resolutions
22) Tested new implementation using SAP Quality Centre
23) good technical knowledge in ABAP, OOABAP, Web dynpro, BSP, BADIs, BAPIs, and RFC
24) Good working knowledge of coding in ABAP, XML, HTTP, pearl and shell scripting
25) Implemented multiple solutions by collaborating with module’s consultant and assist them in testing and configuring as well.

Project Management Skills:-
1) Over 17 years’ experience working as a project management both for functional and technical ICT environments. Possesses very strong business acumen in project management and ICT capital works. Took projects from original concept through to final implementation
2) Project Management experience within Telco, Plant production, Health, Insurance, Energy, Financial institutions large banks of Australia. Ability to interpret corporate strategies and translate them into practical project plans
3) Track record in planning and establishing new PMO delivering program and project governance framework, organisational structure and processes for resources optimisation, delivery of ICT capital work through effective management of operational processes
4) Well conversant in adapting business to meet challenges posed by emerging trends and changes
5) Extensive experience in the resource planning and management, SAP and managing SAP releases and global rollout initiatives
6) Expertise in developing detailed project plans, performing Fit/Gap Analysis, developing as is / to be roadmap and managing detailed and complicated SAP based projects through to completion, on time and within budget

Deputy Director (Computer) at MART/USAID Pakistan
  • Pakistan
  • August 1993 to December 1995

1) Worked over 17 years as a technical Solution Architect with GE, IBM, Telstra, Westpac, NAB, Transgrid and Work Cover Australia (Public Sector).
2) Designed a solution architect to provide online sale order via WCEM 2.0 webshop and financial transaction were streamlined with ERP application to show E2E business financial reporting of sales and its products.
3) Solution architecture for integration HR/Payroll with FICO and posting requirements
4) Solution architecture for CRM ecommerce via webshop as per business requirements
5) Solution design for BO ETL strategies and development
6) Solution design for BW ETL data migration and MDM strategies
7) Solution architecture of integration strategies for sap modules FICO, HR, CRM, SRM, PSCD, BW and BI etc.
8) Documented design requirements, use cases, architecture diagrams and sequence diagrams
9) Review the end to end SAP CRM implementation and find gapes and issues and then suggesting the resolutions and process improvements as per company business requirements.
10) Discuss customer’s issues and enhancement requirements and mapping them into the recommended process.
11) Provide solution design and architecture changes document and get its approval from the managers
12) Completed solution for NOVARTIS to provide them online sale order via WEBSHOP and also streamlined its financial transaction to backend SD, MM and FI for financial reporting consolidation
13) Installed and Configured WCEM2 for sales orders and TREX searches and have good knowledge of new product WCEM3.0 as well.
14) Development of CRM Web UI Framework, integrating web Dynpro
15) Developed BOL objects (tables) to add, delete, search the tables entries using GENIL/BOL layer
16) Participated in solution design of SAP CRM integration, configuration and testing phases
17) Assisted qualified security assessor team in reviewing PCIDSS and security compliance pilot project launched by IBM for Westpac account. Participated in reviewing the PCI data segmentation to lower the PCI data compliance scope, credit card data storage, transformations, tokenization and PCI data encryption, also assisted the QSA and design teams in developing solution to comply with PCI DSS. Worked on PCI data segmentation and its network architecture requirements. Excellent working knowledge of PCIDSS to provide compliance solution.
33) The tools that I used Microsoft office and Visio, Casewise, IDS ARIS, Avolution Abacus, SAP ADM, ASAP
34) Good knowledge of ITIL, Prince2 and TOGAF V8, SAP Business Suite 7, and V9, agile’s scrum master-daily stand-up meetings

Chief Election in District Kandieng province Pursat at UN, Cambodia
  • Switzerland
  • June 1992 to July 1993

Ele1) Delivered B2C and B2B ERP projects in the business areas of ecommerce, emarketing and eservice
2) Assisted PMO with Program management and steering committee level reporting
3) Assisted in improving procurement and other business services processes to integrate with business partners and consumers
4) Managed the issues and risk resolution processes for ICT projects and BAU and adherence to company standards, policies and procedures..
5) Delivered and supervised project to link consumer, partner, and providers to establish better customer and supplier relationship.
6) Delivered online sale orders webshop implementation via webshop and streamlined transactions with financial reporting of FICO.
7) Participated in delivering PCI DSS security compliance projects - Consumer credit card data environment protections
8) Participated in delivery projects of SAP CRM, Payroll, FICO and integration and posting of the payroll with FICO.
9) Participated and supervised SAP BW data ware house projects to create a single view of the ERP financial, customer, supplier, asset data via ETL and data migration.
10) Established, delivered, managed deployments, implementation, testing and solution tasks for enterprise level companies Westpac, NAB, Telstra etc.
11) Project management for solution delivery, preparation of pre-sales architectural vision for the customers, webshop, implementation.
12) Customer collaboration to prepare RFQ and service request for implementations.
13) Interaction with different teams to identify resources for implementation and planning implementation activities.
14) Managed Implementation, testing and ongoing projects, kick of meeting with vendors and third party resources, develop project timeline, manage day to day project activities, reports on project status and issues
15) Perform risk assessment planning, throughout the lifecycle of the project; conduct weekly meeting to ensure that the implementation met the client’s requirements.
16) Managed Rapid deployment solutions, via pre-delivery requirements and checklist, kick-off workshops, installation, activate solution as per customer business processing requirements, train key user and end users, testing, data migration, switch to production, hand over and go live,
17) Review and document the final project status and progress report to senior management and the client.
18) Planned project schedules based on solution design, architecture, RFP, SRM and customer requirements.
19) Organised meeting and conferences with expected resources of different IT teams to find out the actual implementation/testing steps and timelines
20) Prepared DIP(deployment implementation testing plans), arranged resources for the DIP activities,
21) Organised daily stand-up meetings with managers and target resources who were supposed to implement the tasks of DIP, distributed some of the DIP tasks to other PMs to share the work load,
22) Organised coordination among different team resources whose work is dependent on each other
23) Followed up implementation steps of DIP strictly via business change management systems, if any deviation from approved DIP, get the approval for changes from managers and SMEs and then reorganise implementation schedule.
24) When implementation and testing is complete then informed BAU teams to conduct their end user testing, if any issue, resolved it and got the sign off from end users (customer).
25) Closed the support tickets, change management tickets; Project in BAU
26) Most of the time decommissioning or some other issues, those were not directly affecting the implementation / testing process, were fixed later by a separate change request and support tickets.
27) Project status presentation to customers, stakeholders and team members

DESCRIPTION:
- Supervised and trained 250 staff
- Monitoring Project Status

Deputy Director at MART Project In USAID
  • Pakistan
  • May 1985 to June 1992

1) Supervised and delivered a full cycle of SAP R/3 implementation including HR, FICO, MM, PM, WF for urea producing 3 large fertilizer plants of ministry of petroleum.
2) Supervised all SAP implementation phases starting from preparation to go live.
3) Supervised ICT team of 25 staff
4) Prepared and controlled a vendor $1.9 million budget
5) Prepared, supervised and controlled regular ICT over $2.2 million budget
6) Organised ICT staff career development and training programmed with Siemens SAP business partner.
7) Delivered business decision making tools including reporting of financial analysis, revenues, company cash flows etc.
8) Monitoring regular SAP business object reports and also updating and creating new business reports as per client requirements.
9) Supervised BW/BI Implementation for a single view of the business data

Education

Doctorate, Information technology (IT)
  • at UNE, Armidale, NSW, AUSTRALIA
  • June 2010

My research topic is "Multiple Simultaneous Threat Detection in distributed systems" I've completed my PhD Degree from UNiversity of New England (UNE), Arimidale, NSW which is a well reputed STATE university of NSW in Australia.

Master's degree, Computer
  • at Preston Univ. USA, 1994-95
  • May 1995
Master's degree, Statistics
  • at I. Univ. of Bahawalpur, Pakistan
  • November 1984

Specialties & Skills

SAP APO
Windows 2000, Windows, XP, TCP/IP
UNiX Admin and Applications Skills- HPUX, DGUX, SUN Solaris, Sco Linux, Complete building of boxes
Oracle DBA and Developer on 7i, 8i, 9i and iDS 9i
Bea products, WLS 6 and 7, Brio, Tuxedo 6 and 7
MS Office and MS products including Web development+HTML, JSP, ASP
IT manegement and strategies, trend setting
SAP ERP, ECC5 and 6, FICO, HR, SRM, CRM, PSCD, FM, FICA, WCEM, MM, PM

Languages

English
Expert
Arabic
Beginner

Memberships

MCP
  • Certified Engineer
  • October 1997

Training and Certifications

SAP ERP R/3 implementation full cycle development (Certificate)
Date Attended:
March 1987
Valid Until:
August 1987