zahid bilal, IT Support Engineer

zahid bilal

IT Support Engineer

Nexlinx Network Ptv Ltd

Lieu
Pakistan
Éducation
Etudes secondaires ou équivalent, Computer Sciences
Expérience
6 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 10 Mois

IT Support Engineer à Nexlinx Network Ptv Ltd
  • janvier 2015 à janvier 2019

work for a well-established company where my skills and training will be put to
good use. Looking for an opportunity to join a leadingorganization. Familiar with
the identification of IT Issues( System & Network) and their Solutions, could
calling and Strong customer service and product demonstrations. Searching for
an opportunity
Work duties
• Taking ownership for queries from first contact to resolution.
• Interacting directly with potential, new and existing clients.
• Development, maintenance and retention of customer relationships.
• Accurately updating administrative records.
• Resolving face to face, telephone and email queries quickly and to
completion
• Responsible for Configuring and Troubleshooting of LAN and
WLAN Connectivity.
• Installs and troubleshoots personal computers, laptops, networking
equipment such as LAN, WAN Routers, Switches, , Software and
Connectors, Wireless Ubiquiti Router Board), and Cisco products
• Installation and Configuration of CCTV cameras DVR/NVR on
project base
• Installation And Configuration of LAN, WAN, Routers, SwitchesProficientinOperating, Installationandmaintenanceof
• Installation, troubleshooting & integration of security systems
IP/Analog CCTV
• Monitor and track project’s progress and handle any issues that
arise
• Managed installation, configuration and administration ofCisco
equipment in IT architecture of organization. Configured IT
LAN/WAN elements and held responsibility of maintaining and
monitoring performance of network.
.
Influencing skills
Multitasking
CCTV control
management
Office management
Hardware &
software
Language
Urdu, Engish, Pashtoo

Support Officer à GOL Network Ptv Ltd dates
  • septembre 2014 à novembre 2014

In a short paragraph of no more than three sentences describe your role in
the company and outline your main responsibilities.

Éducation

Etudes secondaires ou équivalent, Computer Sciences
  • à Islamia College University
  • janvier 2014

Etudes secondaires ou équivalent, Computer Sciences
  • à Islamia College University
  • janvier 2010

Etudes secondaires ou équivalent, Computer Sciences
  • à Islamia College University
  • janvier 2007

Specialties & Skills

IT Project Management
ADMINISTRATION
COMPUTER HARDWARE
CUSTOMER RELATIONS
CUSTOMER SERVICE
LAPTOP COMPUTERS
MULTI-TASKING

Langues

Urdu
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