زاهد ديتو, Hilti Center Representative

زاهد ديتو

Hilti Center Representative

Hilti

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Bachelor in Commerce
الخبرات
18 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 8 أشهر

Hilti Center Representative في Hilti
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ ديسمبر 2012

Account Management, Showroom Management, Customer Handling, Stock management. Creating new accounts & leads.

Account Manager في Mhouse
  • يناير 2012 إلى ديسمبر 2012

Planing & Scheduling of sales meetings, Generating leads. Sales process.

Sales Executive & Team Leader في Calltronics LLC
  • الإمارات العربية المتحدة - دبي
  • يوليو 2010 إلى ديسمبر 2011

Keeping check on the Performance of Agents.
Provide complete reports of Sales and Agent Performance Report.
Providing training to newly appointed agents and about new products.
Meetings with the corporate clients.
Meeting the assigned monthly targets of sales.
Designing the sales team training.
Coming out with unique and new ideas.

Training Manager في Cissco solution
  • باكستان - حيدر أباد
  • نوفمبر 2007 إلى أبريل 2010

Consulting with other managers to identify training needs.
Drawing up an overall training plan.
Managing a training budget.
Producing materials for in-house training.
Working with training providers to develop suitable course content.
Evaluating the success of both individual training and the overall programme.
Managing regular staff appraisals and reviews and making sure staff have. opportunities for ongoing development.

Call Center Agent (Inbound) في Ufone Gsm
  • باكستان - كراتشي
  • مايو 2006 إلى نوفمبر 2007

Bridge between customers and company.
Provide accurate information to the concerned departments regarding the activities of the customers.
Meet the assigned daily targets of quality and quantity thus contributing towards the service level.
Team coordinator i.e. working as a team leader assistant.

Call Center Agent (out bound) في Alt Source Communication
  • باكستان
  • أغسطس 2005 إلى مايو 2006

Bridge between customers and company.
Provide accurate information to the concerned departments regarding the activities of the customers.
Meet the assigned daily targets of quality and quantity thus contributing towards the service level.
Team coordinator i.e. working as a team leader assistant.
Keeping check on the Performance of Agents.
Provide complete reports of Sales and Agent Performance Report.
Providing training to newly appointed agents and about new products.
Meetings with the corporate clients.
Successfully worked for B2C Grants Campaign as a Team Leader.
Successfully worked for B2C Disney World campaign.
Successfully worked for B2B National Care Network (medical industry) campaign.
Successfully worked for B2B Merchant Retail Supplies.

الخلفية التعليمية

بكالوريوس, Bachelor in Commerce
  • في University of Sindh
  • مايو 2005

Specialties & Skills

Individual Training
Inbound
Customer Service
Communication Skills
Training
MS Office
Sales & Marketing
Team Leader
Planing & forecasting

اللغات

الانجليزية
متمرّس
الأوردو
متمرّس