Senior Corporate Account Manager
Alwafai International Communication & Information Technology
مجموع سنوات الخبرة :12 years, 2 أشهر
Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquiring a thorough understanding of key customer needs and requirements.
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensuring the correct products and services are delivered to customers in a timely manner.
- Serving as the link of communication between key customers and internal teams.
- Resolving any issues and problems faced by customers and deal with complaints to maintain trust.
- Playing an integral part in generating new sales that will turn into long-lasting relationships.
- Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Holding weekly meetings and setting sales targets for individual and the whole team.
• Organizing and operating incentive schemes to keep sales people motivated.
• Maximizing sales opportunities.
• Compiling and analyzing sales and performance reports for senior managers and executives.
• Development of marketing strategies.
• Follow-up collection of overdue invoices.
• Market research and competitor analysis.
• Spending time in the field liaising with major customers on technical points of contact.
• Going out and doing site surveys.
• Keeping in contact with existing customers in person and by phone.
• Making appointments with and meeting new customers.
• Agreeing sales, prices, contracts and payments
• Meeting sales targets.
• Promoting new products and any special deals
• Advising customers about delivery schedules and after-sales service.
• Recording orders and sending details to the sales office.
• Giving feedback on sales trends.
• Publication of one research paper in “International Journal of Scientific foot print” on “THE IMPACT OF CSR ON SME IN PAKISTAN”. • Acceptance of research paper in international conference of Malaysia on “ CSR for SME” • Thesis on Effect of product presentation on consumer purchase intention in FMCG did a research through questionnaire and analyse the result through SPSS software. • Business Plan ( Mobile Phone recycling )
All the strategies which we are using on business to enhance their profitability and design new robust re-engineering marketing strategy. My academic knowledge help me to work hard and efficient with my professional career and to compete with others as well.