Zahid Mehmood PMP- ScrumMaster- SAFe - ITIL- MCS, IT Project Manager

Zahid Mehmood PMP- ScrumMaster- SAFe - ITIL- MCS

IT Project Manager

DEWA

Location
United Arab Emirates - Dubai
Education
Master's degree, Masters in Computer Science - MCS
Experience
20 years, 2 Months

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Work Experience

Total years of experience :20 years, 2 Months

IT Project Manager at DEWA
  • United Arab Emirates - Dubai
  • My current job since December 2019

 Digital Transformation of PMO to E-PMO (CMM Level 2 to CMM Level 5 Journey mapping and implementation.)
 PMO Services
o PMO Maturity Assessment, PMO Setup and Launch, PMO Operations Management, PMO Optimization
 Project Management Services
o Projects Management Support, Project Planning and Scoping, Change Management, Project Management Framework Development, Performance Management and Reporting Framework
 Portfolio / Program Management Services
o Portfolio/Program Management Support, Portfolio/Program Planning, Portfolio/Program Change Management

• QMS ISO 9001 / ISO 21500 Standard Gap Analysis & Complaince Proceeedings
• PMO Business Process Designing and Continuous Business Process Improvements
• PMO Standard Procedures (SOPs) and OLAs/SLAs
• Support for PMO Audits (External / Internals) NCRs and Audit Reports
• Defining and Implementation of
• Escalation Processes
• PMO KPIs implementation and Tracking
• PMO Framework and Governance
• PMO Performance Monitoring & Tracking from Dewa I&TF Divisions
• Project Deliverables, Change Request Management
• Risks and Issues Tracking and Mitigation Plan Implementation Plan
• Task/Milestone Guidelines with Resource Assignements
• Communication, Quality, Stakholder Management Plan
• Projects Objective Tracking against Project Pogress
• Adherence and Complaince to Audit & Complaince Department Requriements
• Implementation of PMO Policies
• Business Feedbacks Process
• Change Management and Stakeholder Management
• PPM Lifecycle Framework, Processes, Workflows and Governance
• Identify the Risks, Constraints, and make risk response plans accordingly.
• PMO Project, Program n Portfolio Management Trainings to Project Managers
• Stakeholder Engagement for scope, budget, and resource management, milestones, deliverables, and benefits.
• Guide the project team to carry out the project execution tasks as per deliverables and milestones.
•  Portfolio Program and Project progress reporting. 

Project Manager Responsibitlites

• As Project Manager Involvement in 80+ ongoing Projects / Portfolios / Programs for executation and Control/Minitoring phase and weekly progress reporting and presentations.
• Information Security Projects Management
• 30 Projects/Programs in IT Security Department
• Governance, Defensive, Assurance & Remediation, Intelligence & Response, IT Security Risks
• Sciforma PPM Project
• 16 speical Initiatives (Portfolio/Programs and connected Projects Mgt)
• DTMC Agile Project Transformation
• Implementing Projects with Agile methodologies (Scrum and Kanban Hybrid).
• Chatbot Project
• Mobile Dashboards App Project
Key Programs and Projects

Breach & Attack Simulation Security Orchestration and Automation

Centralized Identity and Access Management Cyber Security Governance

Endpoint Privilege Management
Application Performance Monitoring

Packet Broker
Security Testing Management and Collaboration Platform

Unified VPN Solution
Internal Secure Messenger

Network Access Control
Network Forensic

Microsegmentation
Phishing Emails Containment automation

Cloud Web Security Gateway
WAF Expansion

DEWA Content File Upload
WAF Visibility Enhancement

SAP Security
Intrusion Prevention Enhancement

Replacement of Static Assessment tool
Identity Intelligence Center

Cyber Security Rating
Intelligence and security management

Key Management System (KMS)
Risk Assessment AI Model

PAM for Smart Grid
Big Data Advanced AI use cases

Database Security Enhancement
Security Architecture and IOT Security

Cyber Security Analytics using Big Data and AI
Mobile Access Management

Advanced APT Threat Modeling
Disk Encryption Solution

IT | ERP Project Manager Oracle EBS_Fusion, Dynamics, Cloud, DevOps, Agile at Techo Vision
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2019

ERP Project Mangement.
o Microsoft Dynamics 365 Business Central
o Oracle ERP

As Project Management
o Manage team of Consultants (Funtional, Technical)
o
o Vendors Management thoughout the project
o Contract, Supply of tools, hardware, licenses
o Vendor team management and Schedule for meetings
o Management of Activities like Installations, configurations and backups with maintenance
o Scheduling and arranging Training Sessions
o Management of Resources to arrange System Setups Opening Balances, Master Data etc.
o Project Planning, Execution, Monitoring and Controling thoughout all phases.
o Analysing project Risks, categorizing and assigning resources.
o Resource Performance monitoring against project plan and assign resources to take measure for Risk Contigencies when occure
o Maintaining communication across all Areas
o Complete System Study for SRS, DFDs with concern stakeholders approval. Functional Requirement along with Detailed Breakdown Structure to estimate required efforts and Cost. Requirement collection using different techniques.
o Project Schedule to assign project activities to stakeholders to perform their required tasks.
o Following deliverables thoughout development and validation process to achieve final agreed solution.
o Risk Management and Contigency Plan. Resolving conflicts with project management skills.
o Managing Projects end to end with Plans, coordinates and manages the project process, Represents the project or practice as the primary contact for interaction, Responsible for financial management of all assigned projects
o Coordinate various projects, including physical infrastructure, telecommunications, networking, and business process integration
o Taking the ownership of project till completion of project.
o Communicating with senior management, technical resources, vendor partners, internal clients, and end users
o Devising and establishing IT policies and systems to support the project
o Analyzing the business requirements of all projects for Scope Management
o Purchase efficient and cost effective technological equipment and software
o Inspect the use of technological equipment and software to ensure functionality and efficiency
o Identify the need for upgrades, configurations or new systems and report to upper management
o Coordinate IT Engineers, developers, consutants and other professionals to provide guidance
o Control budget and report on expenditure
o Assist in building relationships with vendors and creating cost-efficient contracts

Group IT Manager at Louzan Group
  • United Arab Emirates - Al Ain
  • September 2017 to January 2019

Role 1: Group ERP Project Manager


• Project Mgt. and Implementation for Oracle ERP and Retail Pro system
• Project Management
o Oracle ERP Implementation
 FIN - Finance Mgt. (Inter-Companies) GL, AR, AP, Assets, Services, Projects
 SCM - Supply Chain Management ( Purchase Mgt., Order Mgt. and Inventory Mgt.)
 Manufacturing Mgt.
o Retail Pro - Retail System Implementation (50+ stores)
 Retail Stores Inventories
 Sales Order/Reciept Mgt.
 Stock Transfers Mgt.
 Stock Logistics Mgt.
 Head Office Retail System Mgt. and reporting
 Integration with Oracle ERP system.
o Oracle Cloud Solution
 Setups Oracle Cloud Accounts
 Setups Cloud Environment
 DVCS instance creation.
 Oracle Instance Creation.
 Using the compute and Platform services
 DVCS Services for Reports

o Team
 Oracle Functional Consultants (2) Technical Consultant (3) Web Develoeper (2)
 Key stakeholders Top Management, HOD, Departments Leads and Vendors
o Training
 Training Program for staff 50 Retail Shops, manufacturing units and head office
o Retail Shipment Tracking Web/Mobile App System
 Stock Transfer shipment Mgt.
 Drivers and Vehicle Tracking Mgt.
 Stock Transfer status checking with detailed history of signing of recivers/sender with date time and place.
o HRM System
 Implementation of Oracle HRMS system
 Implementation, Migration, Customization, Production and support of various modules in Oracle Applications
 Major focus in Oracle Core HR, Oracle Payroll, Oracle SSHR, Oracle i Rec, Oracle PMP.
 Employee / Emp. Relative Mgt.
 Document Mgt. Visa/Passport/Licenses/Labor Cards/Insurance/Contracts
 Employe payroll system implementation
 Time System integration
 Sales Staff Incentive Mgt Integration from Retail System.
o F&B Resturant System Implementation
• Vendors Management
o RetailPro, Oracle, HP, Dell

• Project Lead
o Preparation of RFP, DFD, Flow Charts, Gap Analysis and business case.
o Project Mgt Plan, Charter, Scope, Schedule, Cost, Team, Risk, Purchases and Quality
• Role: Group IT Manager (Infrastructure)

Responisiblities

• IT Budgeting, Planning, Strategy Planning and Execution
• IT Department Management,
o Help Desk and IT Support Management
o IT Operations Management (Scheduled Task like Backups, Restore, Disaster Recovery Site) Monitoring/Contro
o IT Engineers Training, Tasks, Engagement, conflict resolution
o Creating IT Procedurs, Processes, Policies and Implementation throughout Group companies

• Cloud IT Help Desk System Management
o IT Inquiries Receiving/ Assigning / Performance monitoring
• Vendors Management
o New Technology Requirements Demand & Supply
o Vendors SLA management
o Installations, Training

IT Manager - ERP PM/ IT Operations / Infrastructure at Emaar Group - Starwood industries LLC
  • United Arab Emirates - Dubai
  • July 2010 to September 2017

• Microsoft Dynamic ERP Project
o Preparation of Business Case
 Business high level requirement with estimated investment & benefits, vendors comparison with delivery.
o Preparation of Project Plan, Scope, Schedule, Cost, Resource, Vendors, Risks etc. for complete Project Cycle.
o Finance (GL, AP, AR, Assets) Implementation
o Supply Chain Management (Purchase, Inventory, Orders) Implementation
o Manufacturing Management Implementation
 Work Orders, Production Stages, Deliveries
 Barcoding Module for real time tracking of order
 Mobile App Development and Implementation for work progress
 Machine Routing and Resource Management
o HR and Payroll Management Implementation
o Project Inquires Management.
o Agile Development and implementation for solutions project management applications/services roll out plans, within portfolio solutions delivery.
o Manage IT projects and ensure projects are delivered according to the agreed scope, schedule and quality and in compliance to Group IT PMO framework.

• Project CAD + T

o Project Plan Management for Scope, Schedule, Cost, Development, Training, Deployment, Risk Management, Vendor Management, Quality Management during project execution and controlling and monitoring.
o Order Estimations (Quotations, BOQ, BOM, Project Cost/Profit Summary)
o Technical Drafting, Revisions, Final Approved BOQ, BOM.
o Production Capacity Planning (Machine and Resource)



• Google Cloud Services
o Business Emails Setups and Implementation
o Migration of Data
o Google Drive
o G Suite Documents Sharing and Archiving

• IT Manager ( I T Projects)

• Develop IT strategy planning and leading the annual IT Budget Planning (CAPEX/OPEX)
• Ensure solution computability of System Architecture and operations are in alignment of IT standards.
• Vendor Management for SLA (Microsoft for Nav 2016, CAD + T for CadT system, IT Equipment Vendors)
• Implementation of ISO IT Governance, Policy and Procedures
• Reviewing IT operation results of the Company, compared results to established IT objectives, and ensured appropriate
measures are taken to correct unsatisfactory results.

IT Application Development Manager at Ultimate Solutions RAK, UAE
  • United Arab Emirates - Ras Al Khaimah
  • July 2009 to March 2010

System Analysis, Design and providing integrated. Project plans development with milestones and presenting to Partners/Directors.
Preparing Management Review Meetings for Projects in line. Developing project strategy to achieve company business targets

Projects involved
• ERP Systems - Oracle, Microsoft Navision, Microsoft .Net
• Microsoft SharePoint - Content Management System
• RFID system development with Asset Management System
• GPS system
• Fingerprint system
• IRIS system
• Facial Recognition system
• Motion detection system
• Queuing system
• Integration of these system with ERP

Business Application Development Officer at YemenSoft
  • Yemen - Sanaa
  • November 2007 to June 2009

Yemen Soft is software development and consultancy Organization. I was appointed as business application development officer

• ERP Oracle, MS .Net based applications development and implementation
• Smart Devices Application Programing (Windows CE, Fingerprint biometric system, android, iphone)
• Windows CE smart application programming •
• RFID Technology applications programming for Logistics, Warehouse, Manufacturing Factories, Departmental Stores etc.
• Research and development on security devices •
• HR & Payroll System Development and implementations •
• Microsoft SharePoint Development - CMS System •
• E-Commerce/Web Applications - Loan Management System
• Vehicle Tracking System Programing and Development •
• RFID system development for real time Asset Management System
Additionally
• Visited China for RFID Technology Training and Business Case Study.
• Responsible for making application project development plans and strategy for Business Development.
• Responsible for Yemen soft Application Integrations.
• Responsible for correspondence with Vendors, developing complete solution.
• Making business proposals for IT projects and pre-sale support for Sales Department.
• Arranging meeting with GM for Application projects follow up and current status to achieve business goals.
• Looking after IT Application Project from signing contract to final acceptance
• provide all kind of technical and maintenance support all clients
• Arranging meeting with GM for projects follow up and current status to achieve business goals.
• IT Solutions, Fingerprint Systems, CCTV, Security Products, Networks, E-commerce, responsible for finding new business opportunities and developing cost effective solution, approaching new suppliers. To look for new Business Opportunities. Pre-sales Activities, proposals, tenders, demonstration, new customer visits. Looking after all project from signing contract to final acceptance. To provide all kind of technical and maintenance support all clients

Software Engineer at Edutech/Nadinka Integrated Solutions
  • Yemen - Sanaa
  • July 2005 to November 2007

IT and Security Solutions Organization
Responsible for arranging business meeting with clients and gathering and customizing ERP system according to client specific requirement.
Making business plans along with branch manager and putting efforts to meet targets by arranging meeting with new customers and presenting system and giving technical assistance to close deal.
Making IT budgets and giving monthly reports and branch manager.
• Application/Data Server Administration
• Network Administration
• ISA Server Management
• Biometric Fingerprint machine integration with HR & Payroll System
• CCTV Solution Development
• ATM Security System
• Argus Pit-bull Linux/Unix Security System
• Swift Banking System
Installation/troubleshooting of Biometric Security Devices (Access Control/Time Attendance), CCTV Cameras Installation and troubleshooting and Automatic Swing Door Opener Installation.

System Analyst and ERP Net Web Developer at Career Telephone Industries I-9 (PTCL, Siemens)
  • Pakistan - Islamabad
  • November 2003 to July 2005

As Assistant System Analyst, first project was O.E.C. (overseas employment corporation), completed RFP, System analysis for requirements, SRS, System Design, DFDs (Visio), DBMS Design (ER Win) and system development. Prepared and presented the system demo to OEC Management.
• .Net ERP Application Development
• RFP (Requirement for Proposal)
• SRS (Specific Requirement Specification)
• DFDs (Data Flow Diagrams)
• System Flow Charts
• Programming Documentation

Education

Master's degree, Masters in Computer Science - MCS
  • at Al Khair University Pakistan
  • February 2003

Specialties & Skills

ERP CRM
IT Project Management
ERP design
Navision
Microsoft Dynamics
Inventory Control
Sql Scripting
Sql Server/Oracle DBMS
.Net Development
WAN/LAN/VPN Management
IT Quality Management
Microsost Dynamics
project planning
negotiation
program management
procurement
project execution
marketing
materials
operation
primavera p6
Data Flow Diagrams
Stakeholders Management
Vendors Management
Quality Management
Vendor Selection
System Architect Design
HR Management
Project Charter
MS Project
Risk Management
Database Design
Project Management
Schedule Management
Flow Charts
Communications
Processes and Policies
Project Plan
Gap Analysis
Scope Management
Virtulization
Detail oriented
Performance Management
Team Work
Planning
Leadership
Budgeting and Forecasting
Logistic, Inventory, Warehouse Management
Problem Solving
Time Management
System Analyst
Verbal and Written Communication
Staffing
AutoCad, CAD+T
Management Proficiency
Tracking Budget Expenses
Self-Development
Verbal Communication
Process Improvement
Coaching
Supervision
Developing Budgets

Languages

English
Expert
Arabic
Intermediate
Urdu
Native Speaker

Training and Certifications

ScrumMaster (Certificate)
ITIL 2011 (Certificate)
Date Attended:
April 2017
Project Management Professional, PMP (Certificate)
Date Attended:
March 2017
Valid Until:
March 2020
RFID, Biometrics Training (Training)
Training Institute:
ZK Software Inc.
Date Attended:
May 2009
Duration:
240 hours
Microsoft Navision Development (Training)
Training Institute:
Udacity Training Centre
Date Attended:
January 2005

Hobbies

  • Sight Seeing