General Manager
BEST WESTERN HOTEL
Total years of experience :35 years, 10 Months
General Manager of the 1st Best Western Hotel in KSA.
Total responsibility for the hotel management including hotel operations, Business Development, Sales & Marketing, Revenue Management, niche marketing, HR and Training.
I have a passion for challenges and a passion for success.
Hotel Operations Manager/Resident Manager June 2012 to Date
NATIONAL COMPANY FOR TOURISM
RIYADH, KSA
IN-CHARGE FOR HOTEL OPERATIONS, BUDGETS, FORECAST, SALES & MARKETING, BUSINESS DEVELOPMENT, STRATEGIC PLANNING, COACHING, TRAINING, HR, F&B, FRONT OFFICE OPERATIONS, ROOMS DIVISION.
Hilton Makkah & Towers Dec, 2004 to June 2012
Asst. Director of Sales and Sales & Administration Manager.
Mainly liaising all activities with Hilton Worldwide on hotel operations and all sales and Business development activities
SALES MANAGER, ASST. FRONT OFFICE MANAGER, SENIOR SALES MANAGER,
BEST SALES MANAGER OF THE YEAR HILTON WORLDWIDE 1989 AND 1990, ASST. DIRECTOR OF SALES, ACTG. DIRECTOR OF SALES
Colombo Hilton Jan 2000 to Dec 2004,
NICHE MARKETING, MANAGING THE SALES TEAM; 4 SALES MANAGERS, 03 ASST. SALES MANAGER, 03 SNR. SALES EXCUTIVES, 05 SALES EXCUTIVES AND THE CO-ORDINATORS AND SECRETARIES.
MARKET PENETRATION, BUDGETING, FORECASTING
Sales Manager Nov. 1988 to Dec 2000
Hilton Colombo
In 1989 & 1990 awarded the "BEST SALES MANAGER OF THE YEAR" award.
Awarded 1st Place/Merit award at the Hilton International's supervisory course-
'HILITES' in 1991
Successfully completed the "Introduction to Management" course conducted by the Holiday Inn University.
Worked with Holiday Inns Middle East for nearly 8 Years in the Rooms Division and also as a pioneer in all the 3 hotels; 1) Holiday Inn Sharjah 2) Holiday Inn Bahrain 3) Holiday Inn Yanbu.Saudi Arabia
Accomplished 9 years of working experience as Front Office Manager and thereafter acknowledged & promoted as Rooms Division Manager at HOLIDAY INN Yanbu,
Saudi Arabia.
Ability in planning & executing sales strategies to win over the most difficult business segments, which earned me the "Sales Manager of the Year" award for 2 consecitive years at the HILTON COLOMBO
"Supervision 11" course conducted by Hilton International- passed with Honors
Front Office Section Trainers Course conducted by the Holiday Inn University, Giza
"Successfully completed the "100 Points in Selling" seminar - Bali, Indonesia.
Completed "Negotiation Skills" workshop/seminar - Malaysia; May 2001
PROFILE
I possess comprehensive knowledge & work experience in all aspects of Sales & Marketing and Rooms Division Management.
My work experience includes; planning, budgeting, sales strategy, market penetration, Niche marketing, training, coaching, empowering people.
Hands on approach, empowering team members to be productive & decision- making and to manage multiple tasks under different circumstances. Motivating Team members towards the hotel's mission & vision.
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Managing the Sales Team, Daily Sales Strategies,
Marketing plan, Contingency plans, Customer Service,
Public relations activities, targets, forecasts, correspondences
accessing information from the Fidelio System for use in drawing up Action Plans, annual targets, budgeting, forecasting, Target Planning
Front Office Manager/Rooms Division Manager/ Nov. 1981 to Sep., 1987
Hotel Manager
Holiday Inn Yanbu
Senior Front Office Assistant Oct. 1978 to Nov 1981
Holiday Inn Bahrain.
Asst. Manager - Front Office
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Information Assistant Feb. 1978 to Oct. 1978
Holiday Inn Sharjah, UAE.
by the Holiday Inn University.