Zahra Malik Martin, Program Manager/Learning Coordinator

Zahra Malik Martin

Program Manager/Learning Coordinator

Fitch Learning

البلد
الإمارات العربية المتحدة
التعليم
ماجستير, Marketing
الخبرات
12 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 4 أشهر

Program Manager/Learning Coordinator في Fitch Learning
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ نوفمبر 2014

Fitch Learning, DIFC, Dubai UAE
Fitch Learning is the global leader in financial education specialising in delivering
technical training at all levels to the financial community, Responsibilities
included:
- Analysing and updating existing processes and suggesting improvements
- Managing learning programs and projects from implementation to
completion
- Instructional design and development
- Ensuring the project is delivered to the client flawlessly with exceptional
customer service
- Preparing, executing, and monitoring project plans
- Developing, deploying and analysing training effectiveness evaluations
- Performance analysis to identify development needs and objectives

Associate Business Manager في APCO Worldwide
  • الإمارات العربية المتحدة
  • يناير 2014 إلى سبتمبر 2014

APCO Worldwide is a PR firm specialising in global communication, stakeholder
engagement and business strategy. Responsibilities included:
- Analysing regional and client profitability
- Building budgets and providing financial analysis to project managers
- Evaluating the monthly P&L to reconcile variances between forecast
budget and actual revenue.
- Producing timely and reliable financial reports on a monthly basis or as
required by the senior management including the CFO, Managing Director
and/or Deputy Managing Director.
- To effectively communicate and be the main resource between the
finance department and the client facing teams.
- Leading the monthly revenue recognition process for IMEA.
- Delivering key project financial management training to project managers.
- Actively involved in the sales process through client meetings and working
with teams to create presentations, proposals and contracts to facilitate
and close the sales process.
- Solely responsible for building and maintaining the rolling forecast process
for UAE and Qatar.

Financial Analyst في Fonix (Orca Digital)
  • المملكة المتحدة
  • سبتمبر 2011 إلى سبتمبر 2013

Formerly knowns as Orca Digital) builds and manages telecoms and
media platforms, their products include telecoms & mobile payments, live
streaming and TV clip sharing platforms. Responsibilities included:
- Presenting monthly reports for strategic planning analysing Direct and Online
trends - direct to the CEO
- Using large data sets to investigate key trends and KPIs
- Ability to create aesthetic reports containing different types of data and
presentation methods to present to senior management
- Shaping marketing campaigns through data analysis, modelling and
forecasting reports.
- Calculation of client revenue/invoices, maintenance of reconciliations and
contract compliance
Employment

الخلفية التعليمية

ماجستير, Marketing
  • في Brunel University
  • يناير 2011

2:1 Merit

بكالوريوس, Business & Management
  • في Brunel University
  • يناير 2010

2:1 Merit

الثانوية العامة أو ما يعادلها, A level
  • في Beal High School
  • يناير 2006

History, Law, Psychology

الثانوية العامة أو ما يعادلها, A level
  • في Beal High School
  • سبتمبر 2004

Specialties & Skills

Client Relationship Management CRM
Budget Forecast
Project Management
Microsoft Excel
Analysis
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATA ANALYSIS
EXECUTIVE MANAGEMENT
FINANCIAL
FORECASTING
INSTRUCTIONAL DESIGN
MANAGEMENT
MARKETING

اللغات

الانجليزية
متمرّس
الأوردو
متمرّس

الهوايات

  • Travelling and Experiencing new cultures