Reservation Supervisor
Makeen Homes by Warwick
Total des années d'expérience :9 years, 10 Mois
Create and manage rates and packages configured on the Hotel software.
Track all reservations picked up from all On-line channels like hotel website, OTA, GDS, other third party etc.
If there are failed reservations to update the Hotel software then process those reservations manually.
Co-ordinate with the Channel manager, or software vendors for any availability, rate or booking integration issues.
Handle external systems like channel Manager, Web booking engines, Rate comparison tools, Online Travel Agents extranets etc.
Create and manage rates and packages configured on the Hotel software.
Track all reservations picked up from all On-line channels like hotel website, OTA, GDS, other third party etc.
If there are failed reservations to update the Hotel software then process those reservations manually.
Co-ordinate with the Channel manager, or software vendors for any availability, rate or booking integration issues.
Handle external systems like channel Manager, Web booking engines, Rate comparison tools, Online Travel Agents extranets etc.
Coordinating the sales team by managing schedules, filing documents and
give after-sales support when requested.
. Sending Corporate Agreements to all conferenced parties
Managed numerous calls to ensure customer issues were dealt with
accordingly.
· Maintained exceptional customer satisfaction by providing helpful advices.
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Le lien a été supprimé pour non-respect des conditions d'utilisation. Veuillez contacter l’équipe d'assistance pour plus d'informations.