Zahraa Amhaz

• Manage customer appointments and handle payments.
• Conduct regular checks on product expiry dates and stock levels to maintain compliance and product integrity.
• Support daily operations to ensure a smooth and organized customer experience.

• Led store operations, including inventory control, merchandising, and team management.
• Conducted one-on-one coaching sessions that improved employee satisfaction by 20%.
• Implemented flexible scheduling, reducing absenteeism by 15%.
• Designed sales strategies that increased high-margin product sales by 25%.
• Drove business performance through data analysis and targeted promotional campaigns.

• Gained hands-on experience in bookkeeping, reconciliation, and financial reporting.
• Assisted with month-end closing processes and collaboration with audit teams.

• Supported the Store Manager in daily operations, stock management, and customer service.
• Led by example in handling escalations and maintaining service excellence.
• Assisted with performance evaluations and team development planning.

• Consistently exceeded sales targets through proactive customer engagement.
• Identified new business opportunities and supported revenue growth initiatives.
• Delivered effective product demonstrations and persuasive sales pitches.