Operations Assistant Manager
Sky Hotel
Total years of experience :5 years, 8 Months
o Planned and prepared work schedules and assigned employees to specific duties.
o Worked with staff to help develop successful patient communication skills and facilitate learning.
o Ensured adherence to cash management and accounting protocols.
o Provided feedback regarding specific tactics that change financial and patient outcomes such that the rest of the organization can benefit.
o Provided effective leadership, coaching and mentoring in an effort to identify and implement opportunities for improvement.
o Ensures adherence to criteria with respect to facility cleanliness and maintenance.
Event Manager -Personnel \[short term project\] January 2012 - April 2012
Families Matter Cooperative
o Coordinated volunteers
o Searched Venues
o Allocated resources
o Organized meetings
o Contacted potential speakers
Pharmacy Technician September 2007 - October 2011
Shoppers Drug Mart, Ottawa, Ontario
o Professionally handled prescriptions
o Provided services to clients
o Filed and re-filed prescriptions
o Placed new prescriptions in database using Excel, Word.
o Assisted the Pharmacist with organizing priorities
o Filed away inventories
o Trained future co-workers
Bachelor of Social Science, Honours September 2008 - April 2012 University of Ottawa o Major in Public Administration o Major in Sociology
