Zaid Albaba

Operations Management
Managed and optimized daily operations for more than 380 clients, improving route efficiency, reducing idle time, and enhancing overall
workflow.
Built a complete operational database containing client locations, service schedules, and key operational details to support smart routing
and daily planning.
Monitored the entire fleet using GPS systems, created driver performance reports, and controlled vehicle utilization to reduce misuse
and operational waste.
Conducted regular field inspections to ensure proper handling of vehicles and equipment, adherence to safety standards, and
compliance with procedures.
Process Improvement & Cost Optimization
Reviewed and analyzed repair and fuel expenses, identified main cost drivers, and recommended corrective actions that reduced
unnecessary operational spending.
Sourced vehicle spare parts from international suppliers, achieving significantly lower procurement costs compared to local market
prices.
Developed daily inspection sheets and preventive maintenance routines for drivers and maintenance supervisors, reducing breakdown
frequency.
Delivered training sessions for drivers and workers to improve vehicle handling, reduce damage incidents, and enhance operational
discipline.
Project Management & Industrial Engineering
Designed the complete layout of the Al-Riyada Factory using AutoCAD, including workflow planning, production sections, and machinery
placement.
Defined the factorys organizational structure, job hierarchy, and operational priorities to support efficient startup operations.
Prepared machinery and equipment specifications for import to support the factorys operational plan.
Reviewed state-licensed commercial and industrial activities to ensure proper alignment with the factorys scope and compliance
requirements.
Developed a Smart Waste Sorting System proposal in collaboration with the Ministry of Municipality and presented it at the National
Public Cleanliness Forum in Doha.
Quality Assurance & Quality Control
Implemented daily quality control procedures for vehicles and equipment to maintain service standards and operational compliance.
Identified recurring issues and developed corrective and preventive actions, reducing repeated incidents and improving reliability.
Established reward and penalty systems to improve accountability, productivity, and overall workforce performance.

Managed import and export operations, including customs clearance for various shipment types.
Coordinated with carriers, shipping lines, transport companies, and warehouses to ensure smooth cargo flow.
Prepared shipping documentation and ensured compliance with customs and regulatory requirements.
Resolved operational delays and maintained accurate daily records to support smooth logistics processes.
Monitored daily workloads, shipment priorities, and resource allocation to support efficient operational planning.

Handled shipment-related issues by coordinating closely with the operations team, creating cases, and following them through until full
resolution.
Took ownership of customer cases from start to finish, ensuring clear communication, timely updates, and complete issue closure.
Collected and analyzed data on recurring shipment problems, identified patterns, and suggested improvement actions to management.
Contributed to improving internal processes by sharing insights from customer feedback and operational challenges.