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Zaid Hamad, technical support engineer

Zaid Hamad

technical support engineer

Globitel

Location
Jordan - Amman
Education
Bachelor's degree, Telecommunications Engineering
Experience
5 years, 9 Months

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Work Experience

Total years of experience :5 years, 9 Months

technical support engineer at Globitel
  • Jordan - Amman
  • My current job since September 2019

Technical support for telecom operators for the VAS and Roaming services, managing DBs, servers, and networks.

Ran Optimization Intern at Zain - Jordan
  • Jordan - Amman
  • March 2019 to September 2019

Maintain and enhance (2G-3G-4G) networks KPI's(coverage, throughput) using U2000 tool, making sure to meet the goals and objectives.

Sales and customer service at Optikos shami
  • Jordan - Amman
  • January 2015 to June 2015

Sales and customer support.

Education

Bachelor's degree, Telecommunications Engineering
  • at Princess Sumaya University for Technology
  • September 2018

Good

Specialties & Skills

IP Networking
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IT Administration
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Roaming
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Telecommunications
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Core Network
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Communication skills
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Presintaion skills
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Networking
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presentation skills
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SS7 networking
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teamwork
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Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

CCNA (Training)
Training Institute:
Cyber Technical Consulting Jordan
Date Attended:
February 2019
Duration:
120 hours
4G fundamentals (Training)
Training Institute:
Jordan Engineers Institute
Date Attended:
May 2019
Duration:
46 hours

Hobbies

  • Cycling and swimming.