Zain Hoffman, Retail Operations Manager - BUH

Zain Hoffman

Retail Operations Manager - BUH

Time Machine Group

Location
United Arab Emirates
Education
Diploma, Business Management
Experience
13 years, 1 Months

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Work Experience

Total years of experience :13 years, 1 Months

Retail Operations Manager - BUH at Time Machine Group
  • United Arab Emirates - Dubai
  • My current job since October 2015

Manage the retail business across the UAE, including new store openings.
Accountable for the P&L.
Manage the Area and store managers to grow the commercial KPIs.
Manage the Marketing team to grow the brand profile and awareness through strong creative marketing campaigns.
Input into purchasing and the product supply chain to ensure strategic buying, product category management and creating inclusive supplier partnerships to achieve the buying plan.
Merchandising and space planning in order to maximise sales.
Manage the Human Resource KPIs' and KPAs'.
Recruitment, Training and development.
Implement processes to prevent shrinkage.
Manage health and safety and safety.
Manage the E-Commerce team to grow the online business into the UAE market.

Retail Manager at Al Mana Fashion Group
  • Qatar - Doha
  • October 2009 to March 2014

Managed the commercial performance of all the stores (three brands) across the GCC with full accountability of the P&L.
Managed the Area and store managers to drive the commercial KPIs to achieve the business plan.
Planned and co-ordinated all store openings with the project team.
Liaised with the buying team on the OTB and the capacity plans for the stores.
Implement store procedures and policies.
Developed the merchandising standard for the brand.
Direct input into marketing decisions.
Accountable for Inventory and Loss Prevention.
Wrote and implemented retail processes and policy for the retail business.
People Management - recruit, train and develop for succession planning.

Education

Diploma, Business Management
  • at Varsity College Business School
  • December 2008

Finance and Accounting Business Management Marketing Management Business Law Corporate Strategy

Specialties & Skills

Commercials
Training
Customer Driven
Loss Prevention
Merchandising
Communication
Microsoft
Leadership
Merchandising

Languages

English
Expert
Afrikaans
Native Speaker