Product Specialist
Bayt.com
Total years of experience :5 years, 1 Months
Responsible for improving customer retention through programs and service provided to the customer
Actively listen to customers and provide them with solutions that meet or exceed what they need
Explain and demo all digital products of Bayt.Com in person or online to ensure users' understanding of the benefits of using website tools and basic functions
Ensure coverage of your assigned stack through regular physical meetings
Support customers in utilizing Bayt recruitment solutions
Liaise with account managers to develop specific customer support strategies
Take ownership of customer’s issues and follow problems through to resolution
To leverage this relationship ultimately to promote Bayt.com products and services and motivate repeat client usage (RENEWALS)
To promote positive client experiences on Bayt.com
To motivate clients to recommend Bayt.com through positive word-of-mouth (REFERRALS)
To obtain Testimonials from clients on the benefits of Bayt.com services
Update CRM for all historical interaction with companies
Carry out other sales and operational activities as requested by the management
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