Zainab Abbas

Worked in the procurement department for

for Lacoste as supervisor of the sales team.
Primary duties of this role:
* Worked on the sales floor and supported customers queries on merchandise and store policy
* Addressed customer complaints and grievances
* Managed and participated in staff recruitment, training and development
* Carried out daily cash and stock audits as part of sales and process control

Worked as a Finance Assistant for YouGov, a research company based in London. Primary duties of this
role:
* Managed sales ledger including liaising with clients to ensure timely billing
* Prepared financial reports for Head of Finance including cash flow reports, timesheets and weekly
sales reports
* Administered company benefit scheme for all employees, including payroll, BUPA, Childcare
vouchers and Ride2Work
* Compiled and maintained our company supplier database and trained new employees on NetSuite
(accounting and CRM system)
* Dealt with internal and external stakeholders, including answering queries and providing
information on services

Worked on client site as an Administration Assistant for a large consulting project for Deloitte Dubai.
Primary duties of this role:
* Managed internal and external stakeholder relationships
* On-boarded and off-boarded employees - had sole responsibility for over 150 employees
* Developed experience in Microsoft Excel, PowerPoint, and Word
* Organized orientation meetings with new employees and senior management
* Organized calendars and meeting room bookings
* Maintained employee details and files on Sharepoint and Projector PSA
* Dealt with all internal communication pertaining to administrative matters (including visas, flights
and accommodation for employees)
* Organized and managed team events
Jan 2015 Deloitte LLP, London UK
HR Work Placement
Participated in a work placement scheme where I was given the opportunity to shadow members of the
HR team. During my time I was exposed to various elements of HR management, working on topics
including employee satisfaction and engagement, talent management, staff retention, diversity in the
work place, and women in leadership. I was also given insight into day to day HR operations around on-
boarding/off-boarding and timesheet management.