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Zainab Alsairafi, Customer Service Representative

Zainab Alsairafi

Customer Service Representative·Aljomaih Automotive Co

Saudi Arabia

Bachelor's degree, Business Administration

Work experience

Total years of experience: 6 years, 3 months

Customer Service Representative

January 2010 - June 2014

Aljomaih Automotive Co

Dammam, Saudi Arabia

January 2010 - June 2014

Customer Service Representative 2010-current
Aljomaih Automotive Co., Dammam
• Servicing the customer calls.
• Reporting all customer complaint, inquiry and question to the concerned department.
• Presenting new sales campaign.
• Preparing reports and surveys.

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Receptionist

April 2008 - December 2009

Mouwasat Hospital

Qatif, Saudi Arabia

April 2008 - December 2009

- General tasks of receptionist.
- Document Control.
- Filing.

Company industry:
Other Healthcare Services
Job role:
Customer Service and Call Center

Education

King Faisal University, KSA

January 2019

January 2019

Bachelor's degree, Business Administration

Saudi Arabia

GPA (point): 4.72 out of 5

GPA (point): 4.72 out of 5

Part Time Program
View attachment

Community College

January 2005

January 2005

Diploma, Computer program

Saudi Arabia

Diploma in Computer program from "Community College" Qatif branch 2005.

Skills

Customer Service
Expert
Customer Service
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
EXCELLENT TYPING
Intermediate
EXCELLENT TYPING
Intermediate
RECEPTIONIST
Expert
RECEPTIONIST
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English

Beginner