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Zainab Ameer, officer

Zainab Ameer

officer·gulf bank

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 1 years, 9 months

officer

February 2023 - July 2023

gulf bank

Al Kuwait, Kuwait

February 2023 - July 2023

Handling companies accounts that needed point of sale services both k-net machines or payment gateway.

Applying excellent customer service skills whilst offering advice and assistance to customers in a professional and ecient manner.

Meeting and achieving Gulf Bank, exceeding targets and expectations by remaining motivated.

Attending and engaging in team meetings relating to targets and company updates.

Company industry:
Banking
Job role:
Sales

Customer Relations Officer

July 2021 - September 2022

burgan bank

Al Kuwait, Kuwait

July 2021 - September 2022

More than one year of experience in Retail Banking.

Meet with new bank customers to explain all the services and features the bank has to offer.

Worked in cash area: deposits, withdrawals, transfer, etc. for 6 months as a teller.

Collect customer information and input data into the system, ensuring condentiality at all times.

Open new savings and salary accounts.

Assist customers with taking out different types of loans and credit/ prepaid cards.

Place phone calls to current bank customers regarding account changes or suggested options.

Received excellence of performance award for delivering outstanding customer service.

Consistently surpassed my target.

Company industry:
Banking
Job role:
Banking

Education

Arab Open University - Kuwait

January 2020

January 2020

Bachelor's degree, Business Administration

Kuwait

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

major : marketing

Social profiles

Personal Website
Personal Website

Languages

Arabic

Native Speaker

English

Expert

Hobbies and interests

photography

make small videos to create personal content