Zainab Bani-Ata, IT and database support officer

Zainab Bani-Ata

IT and database support officer

International Federation of Red Cross and Red Crescent Societies

Lieu
Jordanie - Irbid
Éducation
Baccalauréat, Engineering Technology Computer Engineering
Expérience
22 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :22 years, 7 Mois

IT and database support officer à International Federation of Red Cross and Red Crescent Societies
  • Jordanie
  • Je travaille ici depuis octobre 2016

Responsible for the maintenance of the CTP database and keeping it up to date.
•Import and export beneficiary information.
•Prepare beneficiary list for home visits, post distribution monitoring and cash payments.
•Provide reports as needed/requested for the CTP program e.g. PDM, CTP database etc.
•Liaise with database consultant to improve tools in the DB.
•Train staff and volunteers in data collection tools e.g. ODK (open data kit).
•Provide technical support for monitoring of programs through the creation of data collection forms, databases and support in data analysis.
•Maintaining the server, network, hardware and software.
•Provide IT technical support to IFRC employees.
•Ensuring that staff are regularly backing up their data on the server.
•Carry out other IT and database related tasks as required.

à JOHUD & INTERSOS – Irbid
  • mars 2015 à juillet 2015

Teaching Syrian students mathematics to enhance their performance at schools.

Private teacher
  • septembre 2000 à février 2015

Teaching mathematics, physics and computer.

Customer Service Representative à Extensy
  • octobre 2012 à décembre 2012

Data entry and programmer at Al-Ostath for educational products - Irbid- Jordan

  • juillet 2009 à avril 2010

Developed new applications from beginning to end.
•Maintained existing applications.
•Innovated data visualization and presentation techniques.
•Created codes that meet system standards.
•Analyzed methods to efficiently address software system requirements.

à C#.NET 2.0, SDK Company
  • juin 2008 à août 2008

Stay safe, online course, October 2016.
•WORC, online course, November 2016.
•JORISS training, MoPIC, 2017.
•Activity info training, UNHCR, 2017.
•Preventing Corruption in Humanitarian Aid, online course, January 2018.

Technical Support Specialist à Yarmouk University and Irbid Great Municipality
  • avril 2007 à avril 2008

Participated in developing detailed business requirements for new systems that serves the whole organization.
•Served as liaison between technical and non-technical positions.
•Applied analytical skills to proactively identify and solve business and technical problems.
•Performed Troubleshooting and debugging of system and/or data errors and provides short and long term solutions.
•Set up equipment for employee use, performed and ensured proper installation of cable, operating systems, and appropriate software.
•Took responsibility for the creation, maintenance and utilization of standard operating procedures.
•Expressed ideas and conveyed technical information in written, oral and electronic communication.
•Trained existing and new employees.


Workshops and training

Developer à Java Web Development, ITG Company
  • Jordanie - Irbid
  • février 2006 à août 2006

• Java Web Development

Éducation

Baccalauréat, Engineering Technology Computer Engineering
  • à Yarmouk University
  • septembre 2006

Yarmouk University, Hijjawi Faculty for Engineering Technology Computer Engineering 2006.

Specialties & Skills

Data Entry
JavaScript
Cascading Style Sheets CSS
ANALYTICAL SKILLS
CABLING
COMMUNICATION SKILLS
COMPUTER HARDWARE
CONSULTING
DATA ANALYSIS
DATA COLLECTION
MATHEMATICS
PHYSICS
TEACHING

Langues

Arabe
Langue Maternelle
Anglais
Moyen