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zainab jassim, Store Manager

zainab jassim

Store Manager·Landmark Group

Bahrain

Diploma, office management

Work experience

Total years of experience: 11 years, 7 months

Store Manager

November 2014 - Present

Landmark Group

Manama, Bahrain

November 2014 - Present

Brief and guide the staff on achievement of the daily / weekly /
monthly sales target.
• Maintains proper loss prevention standards and ensures compliance
with cash handling, fraud and theft of products
• Oversees and monitors all point of sales activities in the store which
includes - sales transactions, tracking customer orders and payments,
registering sale and maintaining inventory updates, providing service,
handling returns and refunds,
• Regularly audits own store administration and resolves any issues;
assists in carrying out annual stock counts and spot checks
• Monitors and handles customer complaints and take corrective action
in line with policy; resolves customer complaints and responds to
feedback in a timely and professional manner
• Maintains window and in-store displays to a high standard in line with
merchandising guidelines
• Oversees and monitors the inventory management in the store (stock
availability, order management, back store management, stock
movement within store)

Company industry:
Retail & Wholesale
Job role:
Sales

Education

University Of Bahrain

February 2014

February 2014

Diploma, office management

Bahrain

GPA (rating): Good

GPA (rating): Good

Office management

Skills

CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
RETAIL
Expert
RETAIL
Expert
SALES
Expert
SALES
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
leadership
Expert
leadership
Expert
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • travelling