senior fleet operation specialist
elmenus
مجموع سنوات الخبرة :4 years, 11 أشهر
Elmenus is a food delivery platform, I was responsible for following up with the daily numbers of couriers with providers to achieve the targeted numbers of couriers for each designed area then I was promoted to area manager after 3 months, and my responsibility to increase our courier's performance as (delivery time - orders accepted rate - success rate - courier quality - work process knowledge ) and I did amazing achievement like the average delivery time reached 35 minutes was 58 minutes acceptance rate reached 97% it was 86% we reached success rate 98% and it was the highest record in the market, after 1 year of the great achievements I promoted fleet city manager.
My experience in Systems and Information Management has equipped me with a strong foundation in analyzing, designing, and implementing information systems to meet the needs of various organizations. I have a proven track record of leveraging technology to optimize business processes, improve decision-making, and enhance overall operational efficiency. In my previous roles, I have successfully led cross-functional teams in the development and implementation of innovative systems and solutions. I am adept at identifying and addressing complex business challenges, and I thrive in dynamic and fast-paced environments. My ability to communicate effectively with stakeholders at all levels, coupled with my strategic mindset, has allowed me to deliver impactful results and drive continuous improvement within organizations.