Financial Systems Lead
Harley-Davidson
Total years of experience :22 years, 9 Months
End user SAP training and Production support for FI/CO, STP and OTC.
•BPC and COPA support for end users.
•Manage incidents and tasks raised by end users.
•Identify integration issues and develop solutions.
•Collaborate with Business Leads and GIS Managers to gather requirements.
•Regression testing and UAT support.
•Post go-live support and optimisation of SAP Finance solutions.
•Global stakeholder management and engagement.
•Bridge gap between business and technical support teams.
•Business Process analysis.
•Help drive process standardisation across the International region.
•Provide an appropriate response level in resolving production environment issues.
•Support function owners to assess risks and potential impacts of change requests.
•Consultation where system design needs to be altered in order to integrate the business solution.
•Develop business metrics to measure, monitor and assess business processes.
•Period end system control checks to ensure accurate FI, CO and COPA postings.
•Support external FICO, STP and OTC consultants in understanding local business processes.
•Lead and facilitate project meetings and workshops.
•Define gaps between business requirements and as-is solutions.
•Deliver project objectives to achieve desired quality and impact within plan and budget.
•Identify waste reduction and process improvement opportunities.
•Influence senior leadership to secure support for enhancements by clearly illustrating business value.
•Manage expectations of stakeholders throughout project lifecycle.
•Coordinate effective communication among teams and stakeholders.
•Use various CI methodologies to illustrate problems.
•Support and drive change through cross functional teams.
•Guide business in utilising SAP functionality to the best extent possible.
•Identifying SOD related access issues.
•Build and maintain business partnerships with cross functional teams.
•Supporting security team with quarterly user access review assessment and role re-designs.
•Requesting appropriate levels of SAP access for Finance users.
•Various ad-hoc Financial Systems related tasks.
All round accounts responsibilities including providing legacy system support.
First point of contact for SAP support covering 280 Hotels with 600 end users.
•Trained end users on SAP and legacy systems.
•Responsible for managing incidents logged.
•Worked with GIS and external SAP support teams to help resolve incidents.
•Created various SAP training manuals for end users.
•SAP enterprise role definition.
•Designed and configured new Horizon cash till layouts across 52 Hotels.
•Created and executed test scripts
•Creating Defects in HPQC.
•Master Data creation.
•Submitted transport requests through the various SAP environments.
•Maintained 3rd party point of sale solution.
•Customised SAP reports and layouts to users' requirement.
•Maintenance of users in structural authorisation units and reporting hierarchies.
•Managing test centre workroom.
•Managing team member.
•Various ad-hoc tasks.
Top Five strengths identified by Gallup's StrengthsFinder assessment program:
•Achiever: Accomplishes goals every day. Driven to do more. Gets the most out of every day.
•Restorative: Recognises problems and implements solutions. Increases efficiencies by reducing waste.
•Developer: Recognises potential in individuals. Coaches others. Helps others to achieve more.
•Adaptability: Easily manages constantly changing demands of the day.
•Relator: Interested in the character and personality of others.
CAREER ACHIEVEMENTS
SAP Training & Support:
•Provided Finance training and support across 18 countries within EMEA and Asia Pacific at Harley-Davidson.
•Organizational Readiness Lead and Super User Trainer for Japan Finance team.
•Training & support at Travelodge Hotels covering 280 locations and almost 600 end users.
System Projects:
•Japan SAP implementation.
•GL/COPA Variances: Investigated $4 million P/A variances. Identified root cause and implemented solution.
•SII Implementation: Spanish Legal reporting requirement for Immediate Information Sharing.
•Harley-Davidson Global Template rollout - EMEA.
•SAP organizational enterprise restructuring.
•Identified and delivered over fifty waste reduction and enhancement projects at Harley-Davidson.
Solution Design:
•Supported H-D International Finance and Financial Systems Director for SAP Solution Designs.
•Worked with Finance, OTC and STP Managers on complex system issues and design solutions.
•Assisted Centre of Excellence team with Project Planning, Scoping and Design.
Testing:
•EHP7 upgrade.
•Global Template rollout.
•Testing and validation for H-D quarterly enhancement releases.
•Created a new test script writing process for Travelodge Hotels.
•Designed, implemented and managed a Test Centre workroom.
Continuous Improvement:
•Six Sigma Yellow Belt Certified.
•Completed certification in Project Management Excellence.
Mathematics, Science, Business Studies, English Language, English Literature, History, Geography, Design & Realisation.