Assistant Sales & Marketing Consultant
Increase Consultancy
Total des années d'expérience :10 years, 2 Mois
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Set the company's business plan for the year along with objectives and goals for each member of the team.
• Motivate and coach employees to attain their goals and take responsibility for their jobs.
• Functioned as backup in areas of sales, support, and services.
• Assisted customers with prompt and polite support in-person and via telephone. Ensure that clients goals are met in accordance to their business strategy.
• Assist the client in implementing the plan and resolve any occasional discrepancies.
• Provide guidance and respond to enquiries from current or prospective clients.
• Develop policies, marketing strategies, and materials for company and clients.
• Developing action business plans based on the potential customer and prospect areas.
• Developing customer portfolio and database for the company benefit.
• Evaluating efficiently outcome and results.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
• Handle customer complaints, taking into account the interest of the company.