Zakkiyya Jearuth

Administratice Assistant, Data Processor at Credit Guarantee Insurance Co. Ltd

• Mauritius
• My current job since March 2011

General
Responsible for all daily administrative works
Maintain office calendar to coordinate meetings
Provide assistance to the General Manager for all administrative matters
Provide support to the staff in terms of queries of information and resolving administrative issues
Maintain and monitor an adequate inventory of office supplies and equipment
Coordinate the repair and maintenance of office equipment- liaise with appropriate service providers
Prepare purchase orders for office furniture requirements and other matters

Customer Service
Respond to public inquiries through phone
Interact with clients, service providers and visitors.
Prepare responses to correspondence containing routine inquiries.
Response to clients’ queries and redirect calls to responsible staff and managers

Clerical
Receive, direct and relay telephone messages and fax messages
Maintain the general filing system and file all correspondence, documents and reports
Responsible for mailing - prepare documents & envelopes for despatch;
Open, sort and distribute incoming correspondence, including faxes and email.
Assist in the planning and preparation of meetings
Conduct research, compile data and prepare database and other documentation
Maintaining database of customer contacts and liaised with customers

IT system
Provide assistance in the update of CGI Databank System & Website when required
Liaising with IT Department for IT Issues

Accounting
Follow up of cheques & documents sent for signature at Director’s office
Check statement of accounts and monitor all request for payment - liaise with the Accounting department for all payment approved by the Managing Director to the Service providers
Liaise with the accounting Department for any issue regarding CGI Accounts