Procurement & Warehouse Manager
Sharif Metals International
Total years of experience :23 years, 5 Months
• Successfully established the procurement department in the region and set up new process and procedure for all procurement activities.
• Managed the daily planning and scheduling the receiving, storing and shipping activities of warehouse operations and all 3rd party logistics functions to ensure prompt delivery of shipments to customers in the region
• Ensured that the warehouse space utility is maximized and recommended changes to facilitate continuous improvement in layout or processes, so as to enhance efficiency in quality and productivity and reduce costs.
• Managed a team of 27 staff with 6 direct reports in Operations, Customs & Logistics. Warehouse area is 50, 000 Sq. MT with 100, 000 SKU.
• Monitor the performance of the 3PL service providers to ensure that customer requirements and contract KPIs are met.
• Determined the budget requirements for Operations and monitored against actual.
• Ensured that safety procedures are understood and followed by all warehouse staff.
• Developed skills in attaining the most cost effective materials while meeting the company’s quality standards through effective materials planning and monitoring of vendor performance.
• Successfully carried out job profile in a consistent manner and continuously working towards the company’s objectives and goals that helped maintain level of competency.
• Analysed all aspects of corporate logistics to determine the most cost effective and efficient means of transporting products or supplies.
• Handled personnel selection, termination, performance appraisal and professional development of employees along with conducting management reviews.
• Displayed strong managerial skills in planning, managing, coordinating and motivating subordinates.
• Maintained and developed strong relations with freight forwarders, shipping liners, agents, suppliers, customs personnel, governmental authorities, authorities, clients, colleagues and management.
• Instrumental in formulating the ERP for Purchasing Dept.
Achievements:
• Improved the productivity in inbound and outbound operations by 60% in 18 months from start up.
• Savings of 100, 000 USD per year in by managing indirect materials purchases.
• Savings of 150, 000 USD per year by improving productivity.
• Reduced the customer claims in the region from 30 per 10K lines shipped to 4 per 10K lines shipped.
• 3 years completed without any recordable injury at the facility.
• Improved warehouse productivity by 15 %
• Improved quality metrics (error per thousand lines shipped) by 10%
• Cleared the sea and air shipments from port/airport by co-coordinating for proper documentation and timely clearance from customs.
• Revamped the layout of pack stations and improved productivity and safety.
• Directed whole gamut of activities concerning global procurement of building materials whilst handling all import/export related matter from JAFZA and DAFZA.
• Ensured 93% material availability against customer orders within 6 months after start up.
• Procured materials from imported/local suppliers by selecting PR and Sales Order prepared by Sales Department.
• Closely monitored the material inflow through different logistics & supply chain partners and ensured the timely arrival of shipments by follow-ups and escalations
• Liaised with Finance Department concerning processing of supplier payments.
• Sourced new products and reviewing existing ones to ensure products remain competitive in the market.
• Continuously made ways in improving operations, streamlining work processes and decreasing turnaround times.
• Worked closely with Stores and Sales Teams in setting up SCM Policies & Procedures.
• Supported the customer service team by attending to queries on products, liaised with platforms on technical queries raised by customers and responded to customers with accurate information.
• Supervised and trained subordinates for achieving the targets on service levels and other departmental objectives.
• Providing assistance in developing and running a strong technical network for the organization. Spearheading team of technicians in troubleshooting any defects or malfunctions as well as in providing technical assistance.
Achievements:
• Reduced logistics cost by 25% during the first and second quarter for the company.
• Reorganized the invoicing system by employing technology and reducing paperwork.
• Built the structure of general procurement function according to corporate guidelines. Renegotiated courier contracts and reduced cost by 20%
• Improved support service level by 20%
• Successfully led the department through ISO implementation
• Consolidated legal consulting fees within four countries in a major contract which resulted in 28% expense reduction.
• Global procurement of Hardware & Software products. • Formulating budgets for timely procurement/ purchase/ planning of materials & spare parts, ensuring a smooth & continuous supply at optimum costs. • Handling out all documentation and processing the papers to customs and excise Clearance department for STPI. (In AIR IMPORT, EXPORT). Managing Imports for IT products, Customs clearance activities. • Identifying potential vendors for procurement of Raw Materials, Capital items and IT hardware in India & Abroad • Developing & negotiating with local & overseas vendor for obtaining timely procurement of materials at favorable terms to ensure smooth execution of projects • Handling freight forwarders. • Managing logistics operations involving coordinating with freight forwarders to achieve seamless & cost-effective transport solutions • Follow-up for the pickup of the shipment from origin to customers and speeding up the procedure. • Procuring the materials from imported suppliers / Local Suppliers. • Coordination with warehouse and sales team for ensuring time based deliveries • Generate weekly/monthly reports for the same. • Making Inventory record of all incoming Materials. • Conducting routine inspection/ stock audits to ensure reconciliation of physical stock at the warehouse • Taking necessary approvals from customs for scraping of unused materials.(Asset Recovery) • Monitor the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service.
•Prepared Purchase Requests and Purchase Orders whilst maintaining RFQ in SAP MM Module.
•Maintained database of various vendors with pertinent details such as like contact person, telephone numbers, etc.
•Liaised with vendors. Dealt with problems that the latter may face or escalated issues beyond capacity and jurisdiction.
•Prepared escalation matrix, response time and resolution time commitments, etc. Also, vendors’ call logs.
•Allocated hardware/software for users and kept asset wise records there of.
•Carried out Physical Asset Verification once in 3 months.
•Closely monitored movement of PCs, workstation and other items from one to another location.
•Provided IT support particularly in installation of licensed Microsoft products such as MS Project, MS VC++, MS Frontage, Exceed Software from Humming Bird including all Windows based operating system viz Windows98, Win2k, Windows NT.
•Constantly maintained inventory of hardware and software utilizing MS Access Database and SAP MM Module.
•Generated MIS reports for assets using customized software
1. Imports, exports & clearance support, For GE BE LTD, & GE-XRAY.(100%EOU& EHTP units).handling out all documentation and processing the papers to customs and excise Clearance department(In AIR IMPORT, EXPORT & Sea Imports and Export)
2. Was the single point of contact for customers local and import for solutions & shipment clearences.
3. Followup for the pickup of the shipment from orgin to customers, and speeding up the procedure.
4. Handling all sorts of documentation and getting approvals from customs and excise departments, clearing the bills of customers on the right time and making the payments.
5. Handling out all the documents of local suppliers and getting permission either.
6. Procureing the materials from Imported and local suppliers.
Certified international Supply Chain Manager
ACCOUNTS, AUDITING, COST ACCOUNTING