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Djamel Zareb, clerck

Djamel Zareb

clerck·kuwait hospital

Algeria

Diploma,

Work experience

Total years of experience: 5 years, 11 months

clerck

January 2013 - January 2014

kuwait hospital

Sharjah, United Arab Emirates

January 2013 - January 2014

1- Booking appointments for patients to visit medical clinics.
2- Dealing with the international program “WAREED” approved by the UAE Ministry of Health.
3- Directing patients to clinics and help them.
4- Dealing with computer and print files and important documents.
5- Data entry for patients and adjusted.
6- Control files and documents.
7- Coordination with internal hospital clinics.
8- Answer incoming calls

Company industry:
Other Healthcare Services
Job role:
Administration

supervisor

September 2012 - January 2013

taxi corporation(DTC) Dubai.UAE

Dubai, United Arab Emirates

September 2012 - January 2013

1-Supervision of taxis stationed at Dubai International Airport.
2-The division of roles on the drivers.
3-Directing customers to regular taxis and limousines.
4-Maintaining good order outside the airport.
5-Communicate via wireless phone with coworkers in other stations.
6-Dealing with the good and gracious customers.
7-Persuade travelers to the acquisition the company's cars.
8-Traffic regulation.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Customer Service and Call Center

supervisor

July 2007 - December 2011

zareb Mohamed L.L.C.Algeria.

Algeria

July 2007 - December 2011

1- Assisted customers with their queries and problems by phone and e-mail.
2- Helped customers place new orders easily.
3- Preparation of studies and research in detail the marketing.
4- Preparing for market research on an ongoing basis and update the master plan for the commercialization of the results.
5- - The work of field studies and activities new methods used in the marketing and follow-up of the latest developments in this field.
6- Follow-up to the reality of the market on a daily basis and work reports on the status of the competition.
7- Working visit selling representative

Company industry:
Sales Outsourcing
Job role:
Sales

Education

manas international academy

August 2013

August 2013

Diploma,

Algeria

The university of oran

July 2012

July 2012

Bachelor's degree, political sciences and international relations.

Algeria

GPA (point): 12.07 out of 20

GPA (point): 12.07 out of 20

Skills

Adobe Photoshop
Expert
Adobe Photoshop
Expert
Software Configuration Management
Expert
Software Configuration Management
Expert
Internet Media
Expert
Internet Media
Expert
Microsoft Office XP
Expert
Microsoft Office XP
Expert
Diplomacy
Expert
Diplomacy
Expert
Excellent telephone manners
Expert
Excellent telephone manners
Expert
Work well under pressure/enjoy working in a team environment
Intermediate
Work well under pressure/enjoy working in a team environment
Intermediate
Strong spoken and written communication skills
Intermediate
Strong spoken and written communication skills
Intermediate
Confidence
Expert
Confidence
Expert
Provide quality assurance and customer confidence
Expert
Provide quality assurance and customer confidence
Expert
Effectively communicate with all customers.
Expert
Effectively communicate with all customers.
Expert
Hard working, efficient, proficient
Expert
Hard working, efficient, proficient
Expert
Able to gather and analyse a wide range of complex information using logical reasoning and innovativ
Expert
Able to gather and analyse a wide range of complex information using logical reasoning and innovativ
Expert
Deal effectively with conflicts
Expert
Deal effectively with conflicts
Expert
Reliable and responsible work ethic
Expert
Reliable and responsible work ethic
Expert
Adobe Photoshop
Expert
Adobe Photoshop
Expert
Software Configuration Management
Expert
Software Configuration Management
Expert
Internet Media
Expert
Internet Media
Expert
Microsoft Office XP
Expert
Microsoft Office XP
Expert

Languages

Arabic

Expert

English

Intermediate

French

Intermediate

Training and Certifications

Certifications
ELS
Subawaih language school
Oct 2011 - Feb 2012
ELS
Subawaih language school
Oct 2010 - Apr 2011

Hobbies and interests

travel and sport