Rental/Sales Executive
Diamondlease Car Rental
Total years of experience :12 years, 9 Months
Perform sales demonstrations with prospective customers as required. Prepare proposals, negotiate and close business with prospective customers. Ensure all necessary documentation is collected to finalize a contract. Follow up on customers who are in arrears. Managing all retail and online related customer contacts.
Providing quality responses to customer contacts in person, telephone & email.
Dealing with enquries & answering calls from new and existingcustomers. Suggesting solutions to customers in a positive manner. Dealing with all Escalated complaints and enquiries efficiently and effectively. Communicate promptly any information to customers about their orders.