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Zarrah Baraquio, HR Assistant

Zarrah Baraquio

HR Assistant·Nord Anglia International School Al Khor

Qatar

Diploma,

Work experience

Total years of experience: 16 years, 6 months

HR Assistant

September 2014 - Present

Nord Anglia International School Al Khor

Qatar

September 2014 - Present

• performs office assistance to colleagues especially to the HR department
• in charge of the keeping the records of the School Bus Parent Agreement Form and Transport Information Forms for all the students
• coordinates with hotel and flight bookings for school visitors, business meetings and seminars outside the country for the staff members
• coordinates in working visa/residence permit applications, processing and renewals of colleagues’ resident permits, especially the teachers
• helps in noting vacation leaves, emergency and sickness absences of colleagues
• liaises in keeping the multi-exit permits of travelling colleagues updated
• maintains a record of employee details including personal information, qualifications, bank and salary details
• prepares formal/business letters with or without templates
• helps with recruitment process from calling the applicants to welcoming newly hired employees
• communicates with the banks in obtaining new bank accounts for newly hired staff members
• helps with dealing with the accommodation contracts and maintenance of staff villas and flats, including and not limited to purchasing furniture and appliances
• coordinates with the school briefings every Thursdays
• files/documents important letters, statements, and faxes for the school staff
• had helped the Accounts department from November to December 2014 in receiving tuition fees and managing the school’s petty cash

Company industry:
Primary, Prep, & Secondary School
Job role:
Human Resources and Recruitment

HR Administrative Assistant

January 2013 - August 2014

PRETECT

Doha, Qatar

January 2013 - August 2014

-Supports the HR Department in carrying out the HR and Administrative functions.
-Support the recruitment and selection process.
-Types all necessary letters, (offer letters, letter to the bank, ) documents, certificates, reports and outgoing memos related to the HR & Admin Department.
-Coordinate with PRO in order to renew the Residence Permits.
-Organize all Employee Files and arrange it in the filing cabinet or filing system.
-Offers support to the HR Supervisor as required.
-Regularly reviews records to ensure that the required visas, permits and certificates are valid and that renewals are processed prior to expiry date.
-Ensures confidentiality of personnel records and files and guards against unauthorized access.
-Greet and assist visitors, answer telephone calls and direct calls and respond to inquiries.
-Perform other administrative duties as required.
-Carry out computer functions as required for the effectiveness of the department.

Company industry:
Oil & Gas
Job role:
Human Resources and Recruitment

Executive Secretary (Temporary contract)

December 2012 - January 2013

Arab Law Bureau

Doha, Qatar

December 2012 - January 2013

• responsible for making the fee notes, sending it to the clients and following-up regarding the payments
• maintains a wide record and track of confidential case files -greets and assists visitors in the office (eg. Clients)
• performs office and administration assistance to associates and lawyers -receives calls and faxes, makes sure that the right message is being transferred to the right associate and/or lawyer
• helps in petty cash and credit card reconciliations

• books airplane tickets and hotels for the travelling associates
• coordinates in visa/RP renewals of associates
• helps in noting vacation leaves, emergency and sickness absences of associates
• liaises in keeping the multi-exit permits of travelling colleagues updated
• responsible for meeting room bookings
• prepares formal letters with or without templates
• keeps a record of the stationary items
• files/documents important letters, statements, and faxes for the management

Company industry:
Law Firm
Job role:
Secretarial

Office Assistant/Receptionist

October 2011 - October 2012

WRG Qatar LLC

Doha, Qatar

October 2011 - October 2012

Oct 2011-Oct 2012 Office Assistant/Receptionist
WRG Qatar LLC
P.O. Box 24863
Doha, Qatar
-greets and assists visitors in the office (eg. Clients)
-performs office assistance to colleagues
-receives calls and faxes, makes sure that the right message is being
passed/transferred to the right person
-helps in petty cash and credit card reconciliations
-books airplane tickets and hotels when the office manager is busy/has to do
something else
-assures that the whole office area is always tidy and clean
-manages the facilities maintenance in the office
-monitors the supplies in the kitchen
-keeps a record of the stationary items
-files/documents important letters, statements, and faxes for the management
-works in the site if needed

Company industry:
Public Relations (PR)
Job role:
Administration

Locum Receptionist

July 2011 - September 2011

Al Ahli Hospital

Doha, Qatar

July 2011 - September 2011

July 2011-Sept 2011 Locum Receptionist
Al Ahli Hospital
P.O. Box 6401
Doha, Qatar

-handling a wide variety of out-patient department office tasks relating to managing
appointments and tracking schedules for walk-in guests

Company industry:
Other Healthcare Services
Job role:
Support Services

Receptionist/Call center personnel

February 2010 - May 2011

Maintenance Management Group

Doha, Qatar

February 2010 - May 2011

February 2010-May 2011 Receptionist/Call center personnel
Maintenance Management Group, Qatar
P.O. Box 24280
Doha, Qatar

-projects good communication with every person that enters the office area
-responsible for incoming transactions such as maintenance work requests, by emails, calls, faxes
-does document controlling
-communicates with the clients regarding the work schedules
-follow ups and updates of current work status
-formulates quotations/info letters/work condition reports' reference numbers for internal as well as for outbound clients and suppliers

Company industry:
Facilities & Property Management
Job role:
Customer Service and Call Center

Administrative Assistant (On-the-job Training)

June 2008 - September 2008

Isuzu Automotive Dealership, Inc.

Philippines

June 2008 - September 2008

• projects good communication with every person that enters the office area
• responsible for incoming transactions such as inquiries by emails, calls, faxes

• does document controlling and record keeping of the current and prospective clients
• provides reliable and efficient operational/technical and administrative support to the sales department

Company industry:
Automotive Dealership & Distributor
Job role:
Secretarial

Education

Stenden Institute

June 2011

June 2011

Diploma,

Qatar

May 2011-June 2011 Modern Arabic I Stenden Institute-Qatar Doha, Qatar

College of North Atlantic

March 2011

March 2011

Diploma, Human Resource Planning

Qatar

January 2011-March 2011 Human Resource Planning College of North Atlantic-Qatar Doha, Qatar

De La Salle University

March 2009

March 2009

Bachelor's degree, Business Administration

Philippines

June 2005-March 2009 Bachelor of Science in Business Administration Major in Business Management De La Salle University - Dasmariñas Dasmariñas, Cavite, Philippines

De La Salle University

March 2009

March 2009

Diploma, BSBA Management

Philippines

March 2009 "English Proficiency Program" Julian Felipe Hall De La Salle University - Dasmariñas Dasmariñas, Cavite, Philippines January 2009 "Real Estate Management Seminar" Club Balai Isabel Talisay, Batangas, Philippines

Tagaytay International Convention Center

December 2008

December 2008

Diploma,

Philippines

December 2008 "2nd Entrepreneurial Students Summit" Tagaytay International Convention Center Tagaytay City, Philippines

De La Salle University

August 2007

August 2007

Diploma,

Philippines

August 2007 "No To Bad Publicity" Severino De Las Alas Building De La Salle University - Dasmariñas Dasmariñas, Cavite, Philippines

De La Salle University

September 2005

September 2005

Diploma,

Philippines

September 2005 "Reach for Success" Severino De Las Alas Building De La Salle University - Dasmariñas Dasmariñas, Cavite, Philippines

Carmona National High School

March 2005

March 2005

High school or equivalent, Secondary Education

Philippines

June 2002-March 2005 Secondary Education Carmona National High School Carmona, Cavite, Philippines

Carmona Elementary School

March 2002

March 2002

High school or equivalent, Primary Education

Philippines

June 1997-March 2002 Primary Education Carmona Elementary School Carmona, Cavite, Philippines

Skills

Call Center
Expert
Call Center
Expert
Client Care
Expert
Client Care
Expert
Managed Money
Expert
Managed Money
Expert
Customer Relations
Expert
Customer Relations
Expert
Petty Cash
Expert
Petty Cash
Expert
CASH
Intermediate
CASH
Intermediate
CLIENTS
Expert
CLIENTS
Expert
CONDITION REPORTS
Intermediate
CONDITION REPORTS
Intermediate
CREDIT
Intermediate
CREDIT
Intermediate
CREDIT CARD
Intermediate
CREDIT CARD
Intermediate
FACILITIES MAINTENANCE
Intermediate
FACILITIES MAINTENANCE
Intermediate
MAINTENANCE
Expert
MAINTENANCE
Expert
RECEPTIONIST
Expert
RECEPTIONIST
Expert
Administration
Expert
Administration
Expert
Secretarial
Expert
Secretarial
Expert
Human Resources
Intermediate
Human Resources
Intermediate
Call Center
Expert
Call Center
Expert
Client Care
Expert
Client Care
Expert
Managed Money
Expert
Managed Money
Expert
Customer Relations
Expert
Customer Relations
Expert
Petty Cash
Expert
Petty Cash
Expert

Languages

Arabic
Beginner
English
Expert
Tagalog
Expert
Filipino
Expert