Zarrah براكيو

• performs office assistance to colleagues especially to the HR department
• in charge of the keeping the records of the School Bus Parent Agreement Form and Transport Information Forms for all the students
• coordinates with hotel and flight bookings for school visitors, business meetings and seminars outside the country for the staff members
• coordinates in working visa/residence permit applications, processing and renewals of colleagues’ resident permits, especially the teachers
• helps in noting vacation leaves, emergency and sickness absences of colleagues
• liaises in keeping the multi-exit permits of travelling colleagues updated
• maintains a record of employee details including personal information, qualifications, bank and salary details
• prepares formal/business letters with or without templates
• helps with recruitment process from calling the applicants to welcoming newly hired employees
• communicates with the banks in obtaining new bank accounts for newly hired staff members
• helps with dealing with the accommodation contracts and maintenance of staff villas and flats, including and not limited to purchasing furniture and appliances
• coordinates with the school briefings every Thursdays
• files/documents important letters, statements, and faxes for the school staff
• had helped the Accounts department from November to December 2014 in receiving tuition fees and managing the school’s petty cash

-Supports the HR Department in carrying out the HR and Administrative functions.
-Support the recruitment and selection process.
-Types all necessary letters, (offer letters, letter to the bank, ) documents, certificates, reports and outgoing memos related to the HR & Admin Department.
-Coordinate with PRO in order to renew the Residence Permits.
-Organize all Employee Files and arrange it in the filing cabinet or filing system.
-Offers support to the HR Supervisor as required.
-Regularly reviews records to ensure that the required visas, permits and certificates are valid and that renewals are processed prior to expiry date.
-Ensures confidentiality of personnel records and files and guards against unauthorized access.
-Greet and assist visitors, answer telephone calls and direct calls and respond to inquiries.
-Perform other administrative duties as required.
-Carry out computer functions as required for the effectiveness of the department.

• responsible for making the fee notes, sending it to the clients and following-up regarding the payments
• maintains a wide record and track of confidential case files -greets and assists visitors in the office (eg. Clients)
• performs office and administration assistance to associates and lawyers -receives calls and faxes, makes sure that the right message is being transferred to the right associate and/or lawyer
• helps in petty cash and credit card reconciliations

• books airplane tickets and hotels for the travelling associates
• coordinates in visa/RP renewals of associates
• helps in noting vacation leaves, emergency and sickness absences of associates
• liaises in keeping the multi-exit permits of travelling colleagues updated
• responsible for meeting room bookings
• prepares formal letters with or without templates
• keeps a record of the stationary items
• files/documents important letters, statements, and faxes for the management

Oct 2011-Oct 2012 Office Assistant/Receptionist
WRG Qatar LLC
P.O. Box 24863
Doha, Qatar
-greets and assists visitors in the office (eg. Clients)
-performs office assistance to colleagues
-receives calls and faxes, makes sure that the right message is being
passed/transferred to the right person
-helps in petty cash and credit card reconciliations
-books airplane tickets and hotels when the office manager is busy/has to do
something else
-assures that the whole office area is always tidy and clean
-manages the facilities maintenance in the office
-monitors the supplies in the kitchen
-keeps a record of the stationary items
-files/documents important letters, statements, and faxes for the management
-works in the site if needed

July 2011-Sept 2011 Locum Receptionist
Al Ahli Hospital
P.O. Box 6401
Doha, Qatar

-handling a wide variety of out-patient department office tasks relating to managing
appointments and tracking schedules for walk-in guests

February 2010-May 2011 Receptionist/Call center personnel
Maintenance Management Group, Qatar
P.O. Box 24280
Doha, Qatar

-projects good communication with every person that enters the office area
-responsible for incoming transactions such as maintenance work requests, by emails, calls, faxes
-does document controlling
-communicates with the clients regarding the work schedules
-follow ups and updates of current work status
-formulates quotations/info letters/work condition reports' reference numbers for internal as well as for outbound clients and suppliers

• projects good communication with every person that enters the office area
• responsible for incoming transactions such as inquiries by emails, calls, faxes

• does document controlling and record keeping of the current and prospective clients
• provides reliable and efficient operational/technical and administrative support to the sales department