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Sugeng Rahmansyah, Operations & Planning Manager (formerly General Manager)

Sugeng Rahmansyah

Operations & Planning Manager (formerly General Manager)·PT Arma Anugrah Abadi

Indonesia

Bachelor's degree, Industrial Engineering

Work experience

Total years of experience: 16 years, 0 months

Operations & Planning Manager (formerly General Manager)

October 2021 - Present

PT Arma Anugrah Abadi

Medan, Indonesia

October 2021 - Present

• Led operational and production planning for 92 retail outlets supported by a central
production facility
• Coordinated daily and weekly schedules covering production, distribution, and store
operations
• Planned logistics and delivery routes to ensure on-time supply and inventory availability
• Monitored operational performance, execution risks, and cost efficiency through
routine reporting
• Coordinated cross-functional teams to maintain service continuity and operational
discipline
Company industry:
Food & Beverage Production
Job role:
Management

Head of Sales

February 2013 - April 2021

PT Toyota Astra Financial Services

Bandar Lampung, Indonesia

February 2013 - April 2021

Managed branch sales operations for automotive financing, led sales teams, executed sales strategies, monitored portfolio performance, and coordinated with credit and operations teams.
Company industry:
Financial Services

Productive Vehicle Financing Officer

June 2016 - April 2019

PT Toyota Astra Financial Services

Medan, Indonesia

June 2016 - April 2019

-Conducted credit analysis and financing assessment for productive vehicle customers
-Evaluated customer financial capacity, business feasibility, and risk exposure
-Managed financing documentation and compliance with internal credit policies
-Maintained customer relationships and monitored portfolio performance
-Supported branch targets while ensuring risk control and credit quality
Company industry:
Financial Services
Job role:
Finance and Investment

Branch Operations Manager

January 2011 - January 2013

PT Agro Nangroe Abadi

Medan, Indonesia

January 2011 - January 2013

• Managed daily operational planning for plantation supply and logistics
• Coordinated harvesting, transport scheduling, and delivery to multiple mill locations
• Monitored volume consistency and operational issues through field reporting
Company industry:
Plants & Gardening Equipment
Job role:
Farming and Agriculture

Micro Credit Analyst

May 2009 - March 2010

PT Bank Mandiri (Persero) Tbk

Medan, Indonesia

May 2009 - March 2010

- Conducted credit analysis and feasibility assessment for micro and small business customers
- Evaluated customer cash flow, business sustainability, and repayment capacity
- Monitored loan portfolio performance and early risk indicators
- Maintained Non-Performing Loan (NPL) ratio below 1% through disciplined credit assessment and portfolio monitoring
- Coordinated with branch and recovery teams to ensure portfolio quality and compliance with bank policies
- Prepared credit analysis reports and recommendations for approval processormance and risk reports for branch management
Company industry:
Banking
Job role:
Banking

Education

Medan Institute of Technology

January 2007

January 2007

Bachelor's degree, Industrial Engineering

Indonesia

Skills

Supply Chain

Expert

Continuous Improvement Process

Expert

FMCG

Expert

Operation Management

Expert

Business Development

Expert

BUSINESS DEVELOPMENT

Intermediate

COMPOSITE MATERIALS

Intermediate

CUSTOMER RETENTION

Intermediate

CUSTOMER SERVICE

Intermediate

FINANCE

Intermediate

LOGISTICS

Intermediate

MARKETING

Intermediate

RETAIL EXPERIENCE

Intermediate

SALES

Intermediate

SOFTWARE DEVELOPMENT

Intermediate

BUSINESS DEVELOPMENT

Intermediate

COST CONTROL

Intermediate

CROSS FUNCTIONAL COORDINATION

Intermediate

FINANCIAL SERVICES

Intermediate

MANAGEMENT

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

OPERATIONS

Intermediate

OPERATIONS MANAGEMENT

Intermediate

PEOPLE MANAGEMENT

Intermediate

SALES STRATEGY

Intermediate

BUSINESS DEVELOPMENT

Intermediate

COST CONTROL

Intermediate

FINANCIAL SERVICES

Intermediate

OPERATIONS

Intermediate

OPERATIONS MANAGEMENT

Intermediate

PEOPLE MANAGEMENT

Intermediate

PERFORMANCE REPORTING

Intermediate

RISK CONTROL

Intermediate

SALES

Intermediate

SUPPLY CHAIN MANAGEMENT

Intermediate

COST CONTROL

Intermediate

LOGISTICS

Intermediate

COORDINATING

Intermediate

LOGISTICS PLANNING

Intermediate

MANUFACTURING OPERATIONS

Intermediate

OPERATIONS

Intermediate

PERFORMANCE REPORTING

Intermediate

PLANNING

Intermediate

PRODUCTION PLANNING

Intermediate

SCHEDULING

Intermediate

Social profiles

Languages

English

Intermediate

Hobbies and interests

Light fitness activities (walking, stretching)
Team coordination and mentoring
Business & industry reading (operations, leadership, market trends)