Zay Yar Tun, Customer Service Associate

Zay Yar Tun

Customer Service Associate

Novotel Yangon Max Hotel

البلد
ميانمار - Yangon
التعليم
بكالوريوس, Petroleum Engineering
الخبرات
4 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 6 أشهر

Customer Service Associate في Novotel Yangon Max Hotel
  • ميانمار - Yangon
  • يوليو 2023 إلى مايو 2024

-Enjoy delivering high quality service with welcoming manner.

-Helped the customer find specific product, answering question and offering advices.

-Make sure that customers are enjoying our services and products every time.

-Report any customer comments to manager in applicable department.

-Solve the customer complains with professional manner.

-Comply with all aspect of our organization’s policy and Safety rules.

Waiter في LOTTE HOTEL YANGON
  • ميانمار - Yangon
  • يونيو 2022 إلى يونيو 2023

-Greeting customers and provide excellent customer services with professional manner.

-Arrange table setting and keep tables clean and tidy up all the time.

-Present menu, responsible for taking orders and make suggestions based on their preferences.

-Responsible for checking on customers to ensure that they are enjoying meals and our services.

-Assist kitchen staffs, handle and maintain properly
operating equipment.

Assistant Safety Officer في Shwe Taung Development Co., Ltd.
  • ميانمار - Yangon
  • أبريل 2021 إلى أبريل 2022

- Participate in risk assessment process and implementation of efficient control measures.

- Engage with management and operation teams in concern with workplace safety and health.

- Support applicable internal and external Safety and Health audits and inspections by all aspect of WSH rules and regulations.

- Ensure all safety precautions are completed and checked & all the equipments, tools, materials are
inspected and certified.

- Monitor compliance of Safety and Health plans.

- Ensure emergency preparedness is adequate by verifying emergency procedures and doing drill exercises.

- Coordinating with client and subcontractors regarding WSH issues and concerns.

Safety Supervisor في Powen Engineering Pte Ltd
  • ميانمار - Yangon
  • مارس 2020 إلى مارس 2021

- Conduct SIC trainings, briefings and meetings for Safety and Health matters and accident prevention.

- Supervising the workers to make them comply with all aspect of WSH rules and regulations

- Responsible for safe working permit for each jobs, participating in the process of investigation.

- Support applicable internal and external Safety and Health audits and inspections by all aspect of WSH rules and regulations.

- Coordinating with contractors and imposing penalty for violation of safety rules.

Internship Training في Myanmar Oil and Gas Enterprise (MOGE), Mann Oil and Gas Field.
  • ميانمار - Magway
  • مايو 2019 إلى أغسطس 2019

- Treatment and Disposal of Drilling and Production Wastes.

- Produced Water Management and Wastes Management.

- Waste Water Treatment.

- Drilling Rig Components.

- Health, Safety and Environment for Oil and Gas Field.

الخلفية التعليمية

بكالوريوس, Petroleum Engineering
  • في Thanlyin Technological University
  • نوفمبر 2019

Specialties & Skills

Hospitality
Complaint Handling
Risk Control
Documentation
Safety Audits
Time Management
Teamwork
Client Service
Creativity
Leadership

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية
متوسط

التدريب و الشهادات

Strategies for Personal Growth and Development (الشهادة)
تاريخ الدورة:
August 2021
Fundamentals of Business Expansion (الشهادة)
تاريخ الدورة:
August 2021
Fundamentals of Starting and Running a Business (الشهادة)
تاريخ الدورة:
July 2021
Static Petroleum Measurement for Petroleum and Products (الشهادة)
Basic Safety Training (تدريب)
معهد التدريب:
Htet Oo Maritime Training Institute
تاريخ الدورة:
August 2022
Safety Supervisor Course (الشهادة)
تاريخ الدورة:
August 2020

الهوايات

  • Volunteer
    I could help the people suffering by providing oxygen cylinder and emergency service during the covid 19 pandemic.