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Zhaython  Mokalid, Senior Sales

Zhaython Mokalid

Senior Sales ·Whsmith

Bahrain

Bachelor's degree, Bachelor Of Science in Hotel and Restaurant Management

Work experience

Total years of experience: 9 years, 9 months

Senior Sales

February 2024 - Present

Whsmith

Al Muharraq, Bahrain

February 2024 - Present

Present, promote and sell products/services using solid arguments to existing and prospective customers Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Coordinate sales effort with team members and other departments

Company industry:
Retail & Wholesale
Job role:
Sales

Personal Shopper

February 2019 - January 2021

Victoria’s Secret - Alshaya Group

February 2019 - January 2021

Conferred with customers to understand needs and make targeted Bra recommendations Drove Store revenue by offering customers accessories and related purchases to complete selections.
•Collaboration with managers to provide customer feedback and recommend operational changes to meet emerging trends.
•Work productively with customers to meet order requirements and service expectations.
•Noted customer special requests, preferences and favorite products in VS to enhance service and build brand loyalty.

Job role:
Sales

Sales Associate

August 2016 - December 2018

Red tag - BMA INT. CO

August 2016 - December 2018

Greet customers in a friendly and polite manner.
•Demonstrates knowledge of products and services to customers.
•keep on eye inventory levels and restock shelves as needed.
•Educate customers about current promotions and advertisements.
•Stamp, mark, tag prices and assited in product replacement and visual merchandising.
•Contribute to team's daily sales goals.
•Sales
•Product Knowledge
•Accurate Money Handling
•Sales proficiency
•Cash Register Operation
•Product Expertise
•Trend understanding
•Customer Relations
•Delivery management
•Stocking and replenishing.

Job role:
Sales

Sales Representative

October 2012 - September 2015

October 2012 - September 2015

Develop and delivered engaging sales presentations to convey products benefits.
•Communicated with customers to understand needs and recommend appropriate solutions.
•Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Job role:
Sales

Education

Notre Dame RVM Col lege Of Cotabato City

March 2012

March 2012

Bachelor's degree, Bachelor Of Science in Hotel and Restaurant Management

Philippines

Skills

SALES
Expert
SALES
Expert
CASH REGISTER
Expert
CASH REGISTER
Expert
COLLABORATION
Expert
COLLABORATION
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
PRESENTATIONS
Expert
PRESENTATIONS
Expert
REGISTRATION EVALUATION AUTHORISATION AND RESTRICTION OF CHEMICALS (REACH) REGULATIONS
Expert
REGISTRATION EVALUATION AUTHORISATION AND RESTRICTION OF CHEMICALS (REACH) REGULATIONS
Expert
COLD CALLING
Beginner
COLD CALLING
Beginner
NEEDS ANALYSIS
Beginner
NEEDS ANALYSIS
Beginner
TIME MANAGEMENT
Beginner
TIME MANAGEMENT
Beginner

Languages

English

Expert

Hobbies and interests

Goal achiever

Best passionate of work Best atv Angel of the week