ZEENAT HUSSAIN

• Maintained and updated electronic patient records with accuracy and consistency across daily administrative workflows.
• Entered patient information, medical histories, and treatment details into the EMR system in a timely manner.
• Uploaded, scanned, and organized medical documents, including lab reports and prescriptions, for efficient retrieval.
• Protected patient confidentiality by handling records in line with healthcare privacy policies and internal procedures.
• Supported doctors, nurses, and administrative staff by retrieving patient records and providing timely access to documentation.

• Processed and submitted insurance claims and pre-authorization requests accurately and in line with required timelines.
• Verified patients insurance eligibility, coverage, and benefits before treatment to support smooth administrative processing.
• Followed up with insurance providers on approvals, rejections, and pending claims to help reduce delays.
• Coordinated with doctors, nurses, and billing teams to obtain required medical documentation for claims and authorizations.
• Maintained accurate records of claims, approvals, denials, and related insurance documentation for tracking and reference.

• Managed daily clinic operations to support an efficient workflow and smooth delivery of administrative services.
• Coordinated patient appointments, registrations, and front desk activities to ensure an organized patient experience.
• Maintained accurate patient records and administrative documentation to support clinical and operational needs.
• Liaised with doctors, nurses, and other healthcare professionals to support day-to-day service delivery.
• Handled insurance coordination, billing support, inventory management, and general administrative tasks across the clinic.
• Assist doctors, nurses, and administrative staff in accessing and retrieving patient records when needed.

• Administered and scored psychometric assessments, including WAIS-IV and WISC-V, to support diagnostic evaluation for adults and children.
• Conducted cognitive screening using tools such as MoCA, ACE-III, and RBANS under the supervision of a clinical psychologist.
• Used standardized mental health measures, including PHQ-9, GAD- 7, CORE-OM, BDI-II, and BAI, to support monitoring of treatment
outcomes.
• Handled insurance coordination, billing support, inventory management, and general administrative tasks across the clinic.