ceo and owner
Sheer International Beauty Lounge
Total years of experience :15 years, 8 Months
importing multi brands cosmetics and handling retail and distribution teams.
setting business strategy and directions.
and develop merchandising strategies that balance customers’ expectations.
•Analyze sales data and market trends to anticipate product needs and plan product ranges/stock.
•Collaborating with suppliers, manufactures and distributors to ensure proper execution.
•Forecast profit/sales & plan budgets.
•Monitor stock movement and plan mark downs, promotions & price change.
•Update and analyze weekly trade reports to ensure all brands and categories are trading correctly in line with sales plans.
•Using stock analysis ensure that the correct quantities are booked for repeat buys considering the current stocks.
•Ensure timely and accurate replenishment of best sellers making sure lead time is managed to avoid any loss in sales.
stocks to each store and consolidating stock requirements.
•Monitoring slow sellers and taking action to reduce prices or set promotions, as necessary.
•Handling the E-commerce sales of the brand & customer orders.
•Provide regular and timely updates on the digital activities and opportunities that occur monthly.
•Provide customer support and handle customer queries regarding merchandise availability and delivery.
•Preparing weekly and monthly reports for the brand team and brand principals.
•Liaise with brand vendors and imports team for all shipment booking and tracking.
•Responsible for tracking and clearing Air / Ocean shipments.
•Responsible for sending all merchandise and non-merchandise shipments for GCC region.
•Communicate & coordinate with vendors regarding item procurement and processing payments.
for managing the team ensuring to achieve the sales targets through outstanding customer service, deliver sales reports, and manage efficiently the stock.
•Highly self-motivated and able to act on own abilities; Passion & motivation for overachieving against KPI’s.
•Conduct sales analysis, follow up on market trends and monitor the competition’s activity.
•Ensure consistency in customer service delivered and handle all complaints.
•Actively seeks to maintain and improve store standards, service areas and stockrooms to ensure ease of customer self-selection is maximized. Follows/reacts to best sellers for prime positioning and keeps count of stock / informs out of stock.
•Processes deliveries and stock transfers in an efficient manner in line with company procedures.
•Ensuring all activities in reducing stock loss by observing all company procedures, including correct utilization of security equipment, vigilance to all areas of risk, and correct completion of all required documentation.
•Prepare feedback reports, memos, email, and other documents for the Brand team.
•Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff and responsible for coaching team members.
database and accurate data input.
•Processing the data further for final procedure.
•Printing & scanning of examination certificates.
different financial products to USA clients.
•Attending to customer queries and providing support to new and potential clients.
ACCA