Sr. Accountant
Union Co-Operative Society
مجموع سنوات الخبرة :19 years, 2 أشهر
Providing and interpreting financial information.
Analyzing change and advising accordingly
Formulating strategic business plans.
Developing financial management mechanisms that minimize financial and Operational risk.
Directly Involve with business segments for implementation of Process Re-engineering and building of KPI’s.
Conducting reviews and evaluations for cost-reduction opportunities.
managing a company's financial accounting, monitoring and reporting systems
managing budgets
keeping abreast of changes in financial regulations and legislation
Making of Annual budget, segment wise as well as Branch wise.
Ensuring effectiveness of the system from the data delivered in respect of quality, accuracy and segmentation
Responsible for sending daily MIS to the Management.
Making DASH BOARD for the Bank and Business Segments, for the monitoring of day to day progress
Coordinate with ITD for the automation of Manual reporting process.
Designing, implementing and Development of Monthly performance reports.
Sole responsible for the development of APR (Account wise performance Report).
Creation of Monthly Business News letter to CEO.
Support, senior management, finance colleagues, to ensure that financial targets are established, and understood
Ongoing coordination with finance department on SBP reporting requirements.
Making of Annual budget for the Bank, segment wise as well as Branch wise.
Ensuring effectiveness of the system from the data delivered in respect of quality, accuracy and segmentation
Key Competencies:
Analytical Skills
Ability to work as a part of a team
Ability to report and provide information
Creativity
Organizational Skills
Supervise the MIS team
Manage the collection and primary review of retail performance information against budget
Undertake tailored and timely analysis of variances and underlying causes
Ensure regular monitoring is undertaken in retail portfolio
Review daily, weekly and monthly MIS for the retail business(including all aspects of the retail business)
Undertake analysis to understand and resolve performance issues as they arise
Identify performance trends and articulate implications for business performance
Ensure that the business is provided with robust and sufficiently detailed reporting and analysis tools
Support, senior management, finance colleagues, to ensure that financial targets are established, and understood
Ongoing coordination with financial department on reporting requirements
Take personal responsibility to identify areas of performance improvement for self and team
Ensure regular monitoring on actual Budget according to the actual achievements (MPR)
Ensure proper training to branches retail staff on Retail MIS reports
Review the annual branches forecasted budget
Technical Competencies:
Accuracy
Time Management
Organization Skills
Computer Skills, especially Excel MIS office
Behavioral Competencies:
Analytical Skills
Ability to work as a part of a team
Ability to report and provide information
Creativity
Organizational Skills
Conduct Quality reviews and Meetings with other Segments
To Help in development and implementation of Service Management Program
To facilitate, Train and Coach the segments for better Improvement in Service Measures
To support the Group for Business Planning and Yearly Budget.
Responsibilities include the following:
Identify & Development of Internal Service Measures for Segments
Monitoring of the ISMs Implementation in area of responsibility of Results and Action Steps
Identify, Develop and implement Continues improvement activities in the areas of responsibility
Ensure that Financial analysis are prepared and monitored for all segments
Preparation of Yearly Budgets / Forecast.
Performance matrix
Coordinating with colleague to resolve complaints at the earliest and seeking their assistance to determine Root cause analysis.
Team Member for making the budget for Branch Banking.
Providing Day to Day progress of the Department for the Bank
Responsibilities include the following:
Controlling 02 MIS Coordinators for the Division.
Maintain daily and monthly MIS of the unit.
Providing Monthly Financial Scenario for the department
Counseling department for the Quality and Cost for the Bank
Controlling Portfolio for other Region
Conducting In house training for the Division
Performance matrix
Conducting In-house training for product changes, promotions and also involved in conducting refresher courses.
Coordinating with colleague to resolve complaints at the earliest and seeking their assistance to determine Root cause analysis.
Trained and currently supervising a team of following individuals
25 Online Bankers (Outbound Call Center Agents)
Responsibilities include the following:
Maintain daily and monthly MIS of the unit. (Outbound).
Training of new Online Bankers (Outbound)
Supervising out bound call unit to meet Card Business expectation
• Responsible for giving first level information to customers such as account balance, American Express card balance, currency rates, location of branches etc.
• Maintenance in Customers’ accounts. This included
Account activation
Internal transfers (including card payments)
Third party transfers
Stop payment on cheques
Updating permanent nature information on the system.
• Responsible for receiving of instructions for new chequebooks, account statements, balance certificates and other banking instruments.
• Maintenance of American Express Card. Primary responsibilities included herein are
Card activation
Marking of lost/stolen card
Cancellation of card
Statement generation
Card delivery request
Reward points redemption
Updating permanent nature information.
• Satisfying customers by providing solutions to their banking problems
• Marketing of various UB’s banking products from Customer Contact Center end.
• Resolving issues relating to merchants. This also involved prioritizing certain high net worth customers.
• Also remained as a system training coordinator for the department.
• Supervise daily and monthly MIS of the unit. (Inbound)