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Zein Helal, ICT Teacher

Zein Helal

ICT Teacher·Almoktashef International School

Saudi Arabia

Master's degree, Web Science and AI

Work experience

Total years of experience: 22 years, 4 months

ICT Teacher

January 2024 - Present

Almoktashef International School

Jeddah, Saudi Arabia

January 2024 - Present

• Teach comprehensive ICT curriculum covering programming (Python, web development),
machine learning, cloud computing, and digital technologies.
• Develop and lead robotics courses and workshops using platforms such as Arduino, LEGO
Mindstorms.
• Deliver lessons on productivity tools including Microsoft Office programs (Word, Excel,
PowerPoint, Access).
• Design and implement hands-on projects to promote problem-solving and innovation among
students.
• Foster a collaborative and inclusive learning environment that encourages digital literacy and
technological curiosity.
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Software Development Team Supervisor

January 2011 - January 2024

SOLEX PLUS

Jeddah, Saudi Arabia

I found this job using Bayt.com

January 2011 - January 2024

• Developed ERP system (PAMS) using .NET and SQL Server for call center operations
• Built KPI dashboards using Oracle BI for operational reporting and decision-making
• Implemented ETL and Excel automation solutions for HR and MIS reporting
• Applied Machine Learning techniques to develop data-driven analytical systems
• Led training sessions and supervised technical teams to support system adoption
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Information Technology

Technical Manager

January 2008 - January 2010

ME DataLine

Jeddah, Saudi Arabia •Hybrid

January 2008 - January 2010

Worked as a freelancer and developed:
• CMS (Content Management System) for Emaar Middle East.
• Loyalty program for Toys R Us.
• Etwal company website.
Company industry:
IT Services
Job role:
Information Technology

Senior Instructor

January 2007 - January 2009

NEW HORIZONS

Jeddah, Saudi Arabia

January 2007 - January 2009

• Instructed students in programming language applications, including HTML, JavaScript, C#,
ASP.NET, and Microsoft SQL Server.
• Supervised undergraduate and graduate students in Software Development research and teaching
programs.
• Evaluated and graded students' classwork, laboratory work, assignments, and papers.
Company industry:
Training & Education Center
Job role:
Teaching and Academics

Software Engineer

January 2003 - September 2006

TEACH ARABIA

Damascus, Syria

January 2003 - September 2006

• Participated with the programming team to develop a School Management System published over
many schools in Syria, Jordan, and KSA
• Identified system and software issues, evaluated troubleshooting options, and developed solutions.
• Executed functional and integration testing and software delivery support.
Company industry:
IT Services
Job role:
Information Technology

Education

Syrian Virtual University

January 2026

January 2026

Master's degree, Web Science and AI

Syria

Damascus University

June 2003

June 2003

Bachelor's degree, Software Engineering

Syria

Skills

Team Management

Expert

Web Development

Expert

Java

Expert

Project Management

Expert

Teaching

Expert

MICROSOFT OFFICE

Expert

DASHBOARD

Intermediate

BUSINESS INTELLIGENCE

Intermediate

DATA ANALYSIS

Expert

DATABASE MANAGEMENT

Expert

ENTERPRISE APPLICATION SOFTWARE

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

SOFTWARE ENGINEERING

Expert

Programming

Expert

SOFTWARE DEVELOPMENT

Expert

IT Project Management

Expert

Staff Training

Expert

Documentation

Expert

Tableau

Expert

Microsoft Excel

Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Prompt Engineering
Coursive
Jun 2025
Data Analyst
Knowely Academy
Jul 2025
Certification - IELTS
British Council
Jan 2018
Certification - Leadership/Management
Certification - Artificial Intelligence (AI)
Nevada Center
Aug 2024
Training
PMP
Project Management Institute
Jun 2020