Zeina Ismail, secretary

Zeina Ismail

secretary

Kuwait Embassy

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Administration
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

secretary at Kuwait Embassy
  • United Arab Emirates
  • May 2004 to June 2013

May 2004 - Present
Kuwait Embassy
Abu Dhabi - UAE

During my tenure at the Kuwaiti embassy, I had the chance to work with different ambassadors and diplomats. I also had the chance to work in different departments within the embassy which allowed me to master all activities and transactions that are part of the embassy's mission.

• Ambassador's office: Acting as the Ambassador's Personal Assistant managing his daily duties, communicating with other peer embassies and doing the necessary correspondences with government bodies mainly UAE ministry of Foreign Affairs.

Managing the Ambassador's personal agenda, timely follow up on tasks execution, maintain an excellent relationship with other embassies and government authorities to facilitate the embassy's and the ambassador's work.

• Coordinate multiple events organized by the embassy on various occasions such as facilities booking, dignitaries invitations, follow ups, etc.

• Extend my support and assistance to the diplomats and their families (especially the new comers) to ease their integration in the new environment in UAE.

• Perform various translation activities of multiple official documents in multiple languages Arabic, English and French.

• Liaise with UAE authorities, Sheiks' offices and other VIPs to help the embassy accomplish its mission in UAE.

• Accounts department: Execute the main accounting / financial transactions of the embassy: Invoices, Payment vouchers, cheques, etc.

• Embassy's secretary: In addition to the normal administrative work related to the daily operations of the embassy, I took charge of preparing the Diplomatic Valise, Visas processing, organizing official visit of Kuwaiti diplomats to the country, etc.

2- General Secretarial / Administrative activities at 1- Accounts Department
  • United Arab Emirates
  • February 2000 to May 2003

Feb. 2000 - May 2003
Private Office of H.H. Sheikh Dr. Sultan Bin Khalifa Al Nahyan,
Abu Dhabi - U.A.E.

1- Accounts Department:
a. Consolidating Expenses from various sources and generating periodical Managerial Reports to be distributed to the upper management and the originators.

b. Liaising with the France based businesses in many areas mainly financially and administratively.

c. Assisting the accountants and the internal auditors by preparing detailed and summary financial reports.

d. Consolidating and Validating financial statements from various origins: banks, suppliers, affiliate companies, etc.

e. Preparing bank instructions: standing Orders, Payments, Transfers, etc.

f. Managing Petty Cash, following up payments with the suppliers, registering invoices, and performing many other accounts related tasks.

2- General Secretarial / Administrative activities:
a. Preparing all types of letters, correspondences, contracts, memorandum, etc.

b. Performing general translations activities of various document's types: o Arabic to English
o English to Arabic
o French to English
o French to Arabic
c. Serving occasionally as executive secretary to the upper management.

Training at Inter-Continental Hotel of Montreal
  • Canada
  • April 1995 to September 1995

April 1995 - Sept. 1995
Inter-Continental Hotel of Montreal.
360 St - Antoine West.
Montreal, Canada.

During this mandate, I was assigned many tasks related to different aspects of the general management of the Inter-continental Hotel of Montreal.

I participated in the elaboration of a marketing plan to attract new business clients. This plan included the full implementation of an internal Business Center with all the services required detailed to the highest organizational standards.

I worked at the reception, reservation, accounting and human resources departments. Also, part of my work was to review the workflow process at three restaurants of the hotel.


4 - ACTIVITIES: Swimming, Reading and Volley Ball.

5 - REFERENCES: To be provided upon request.

Education

Bachelor's degree, Administration
  • at Universite du quebec a Montreal
  • January 1999

1999 Microsoft Windows Diploma

Bachelor's degree, Business Administration
  • at Université du Québec a Montréal
  • January 1995

1995 Bachelor Degree in Business Administration, Université du Québec a Montréal (UQAM), Montréal, Québec, Canada.

Bachelor's degree, Tourism
  • at Hotel and Restaurant Management Quebec Hotels and Tourism Institute
  • January 1995

1995 Major: Tourism, Hotel and Restaurant Management Quebec Hotels and Tourism Institute (Institut de Tourisme et d'Hotelerie du Québec ( ITHQ)

Bachelor's degree, Business Administration
  • at Universite de Quebec a Montreal
  • January 1991

1999 Microsoft Office Diploma

High school or equivalent,
  • at Lycee Abdel Kader
  • September 1990
Bachelor's degree, Administration
  • at Universite de Quebec a Montreal
  • January 1990

1990 College diploma in Philosophy Lycee Abdel Kader Beirut, Lebanon. 3- Special Training Programs:

Specialties & Skills

Office Operations
Enterprise Management
ACCOUNTING
CONTRACTS
INVOICES
OPERATIONS
SECRETARY
VOUCHERS
secretary

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Beginner