زينة قرطباوي, Human Resources Manager

زينة قرطباوي

Human Resources Manager

Bonne Maniere

البلد
قطر - الدوحة
التعليم
بكالوريوس, Business, concentration Hotel Management
الخبرات
9 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 10 أشهر

Human Resources Manager في Bonne Maniere
  • قطر - الدوحة
  • سبتمبر 2006 إلى يناير 2013

- Human Resources Manager for the four outlets of our Main Company who have the following outlets in Qatar:
o Lenôtre Paris (2 branches: 250 staffs)
o Ristretto Caffe (Italian restaurant and café: 65 staffs)
o Dunia Restaurant (Lebanese Restaurant: 50 staffs)
o Patchi(6 branches: 45 staffs)
- Recruits and hires all employees
- Ensures all positions hold up to date job descriptions compiled by the relevant Department Managers
- Encourages a good standard of employee conduct and behavior and coordinates disciplinary procedure when necessary
- Coordinates, controls and inspects staff accommodation
- Co-ordinates and encourages sports and social activities
- Responsible for all training matters including orientation, skills training, off job sessions
- Conducts a ‘Training Needs’ Analysis and accordingly prepares an Annual Training Plan and Budget
- Conducts or resources management development according to needs identified via performance appraisals
- Prepares Manning guide with coordination of the department head
- Ensures appraisals are carried out for every employee
- Carries out duty management shifts according to the schedule
- Prepare the annual budget, and the monthly P&L
- Prepare the Strategic plan, marketing plan and goals
- Reviews appraisal forms and recommends appropriate development courses for Managersl

Assistant Human Resources Manager في Bonne Maniere
  • قطر - الدوحة
  • أغسطس 2005 إلى سبتمبر 2006

- Assistant Human Resources Manager for the four outlets of our Main Company who have the following outlets in Qatar:
o Lenôtre Paris (2 branches: 250 staffs)
o Patchi(6 branches: 45 staffs)
- Recruits and hires all employees
- Ensures all positions hold up to date job descriptions compiled by the relevant Department Managers
- Encourages a good standard of employee conduct and behavior and coordinates disciplinary procedure when necessary
- Coordinates, controls and inspects staff accommodation
- Co-ordinates and encourages sports and social activities
- Responsible for all training matters including orientation, skills training, off job sessions
- Conducts a ‘Training Needs’ Analysis and accordingly prepares an Annual Training Plan and Budget
- Conducts or resources management development according to needs identified via performance appraisals
- Ensures appraisals are carried out for every employee
- Carries out duty management shifts according to the schedule
- Prepare the annual budget, and the monthly P&L
- Prepare the Strategic plan, marketing plan and goals
- Reviews appraisal forms and recommends appropriate development courses for Managers in the Hotel
- Prepare all Residents Permits and health Certificate for renewal
- Prepare all Commercial Registration for renewal
- Assists employees, colleagues in all their requests
- Conducts compensation surveys, analyzing and summarizing data on salaries and benefits
- Coordinates and administers employee benefits, workers’ compensation, liability and unemployment

Human Resources Coordinator في Le Royal Hotel Beirut
  • لبنان - بيروت
  • أبريل 2003 إلى أغسطس 2005

- Coordinates functions and activities with other Department Heads
- Manages Human Resources Department, ensuring compliance with all corporate, divisional and Hotel Policies and Procedures and local and government regulations pertaining to employment practices
- Prepare end of month report as well as monthly payroll
- Participates in preparation of the Hotel’s Strategic plan, marketing plan and goals. Prepares the Human Resources Department and related budgets
- Develops and implements recruiting and screening systems and procedures in order to attract most qualified candidates for position vacancies
- Assists with the induction and orientation of all new employees in accordance with Le Royal Hotel guidelines
- Administers the performance of training system for wage employees
- Assists in the preparation of periodic reports for management’s use in accordance with Corporate and Government requirements, such as turnover reports, Human Resources inventories, accidents, etc
- Assist with reviews of hotel benefits and compensation levels
- Maintains and updates files, including employee records, legal documents, policies and procedures and other personnel matters
- Assists in the administration of training programs for employees
- Assists in the development and implementation of programs to ensure employee safety and security
- Investigates and review all disciplinary actions to ensure applicable laws and regulations and Le Royal Hotel Policies and Procedures are followed. Consults with Department Head on appropriate action and recommends to management final action to be taken.
- Maintains updated listing of all job openings in the Hotel
- Performs related duties and special projects as assigned by the Human Resources Manager

الخلفية التعليمية

بكالوريوس, Business, concentration Hotel Management
  • في State University of New York
  • سبتمبر 1999

Specialties & Skills

MS Office

اللغات

العربية
متمرّس
الفرنسية
متمرّس
الانجليزية
متمرّس