زينة صفية, IT Data Analyst

زينة صفية

IT Data Analyst

Creative Technology Solutions

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Computer Information Systems
الخبرات
12 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 4 أشهر

IT Data Analyst في Creative Technology Solutions
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ فبراير 2021

o Provide technical support for troubleshooting and performance analysis for reports, stored procedures, interfaces, conversions, data migration.
o Production of training materials for technical courses such as system custom development or reporting.
o Gathering and analyzing data to diagnose problems with computer systems.
o Filter Data by reviewing reports and performance indicators to identify and correct code problems.
o Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction.
o Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
o Create and update weekly statistical/MIS reports and make analysis.

Administration Customer Lifecycle Mangement Execution في Emirates Islamic
  • الإمارات العربية المتحدة - دبي
  • مارس 2016 إلى أغسطس 2017

CLM Execution Administrator resource launches Campaigns in all channels (Direct Channels, Frontline, Dedicated teams) and monitors system performance to assure the campaigns are launched properly.

Responsibilities
- Design the campaign launch in Bank’s direct channel
- Design the campaign criteria and list
- Liaise with marketing and products to finalize campaign collaterals and text
- Automate the list in campaign Automation
- Create the segment in OBIEE and connect it to the campaign in CRM to launch it through different channels (ATM, SMS, EDM)
- Make analysis and Create reports and dashboards in OBIEE to monitor the campaigns and leads performance
- Design these reports based on products/segments/channels needs
- Do manual corrections if the system is not working properly
- Correct the wrong users input data and train the users for inputting correct data
- Create processes writing in details all the steps needed to launch campaigns in all channels, create processes for departments daily tasks

IT Business System Analyst " Data Analyst " في Nile company
  • مصر - القاهرة
  • أكتوبر 2013 إلى أكتوبر 2015

Responsibilities Producing project feasibility and costing report Work closely with management to prioritize business and information needs Overseeing implementation of a new system including data migration Planning and working flexibly to deadlines keeping up to date with technical and industry developments Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality Participates in the review, analysis and documentation of business systems and user needs Supports the collection, documentation and maintenance of functional requirements and modeling Participates in the planning, execution and documentation of functional testing results Developing specifications, diagrams and flowcharts for programmers to follow Acquire data from primary or secondary data sources and maintain databases/data systems Filter and “clean” data, and review computer reports, printouts, and performance indicators to locate and correct code problems

HRIS ( Human Resource Information System ) Analyst في Social Welfare Institutions
  • لبنان - بيروت
  • يوليو 2009 إلى يونيو 2013

Responsibilities:

Develops, designs, builds, tests, implements, maintains and enhances HRIS tables, codes, and security
Assisting in the short listing of suitable candidates from applications
Developing & improving existing HR procedures and processes
Preparing & Revising the final salary sheet to deliver it to the financial department
Making sure that any promotions, transfers and pay rises take effect as planned
Assisting in the set up and maintenance of client & candidate databases
Audit each employee file to update incomplete and missing paperwork in a timely manner
Conducting inductions for new employees
Organizing and arranging interviews for candidates
Conducting interview with job applicants, asking relevant questions
Writing job specifications and contracts for new employees
Provide employees with the necessary bank forms
Conduct exit interview
Scan confidential documents into electronic filing system and categorized them for retrieval and review
Monitor employee file compliance by utilizing computer system to generate reports
Deciding which online job sites & newspapers to advertise jobs in
Coordinate with Universities, Events in relation to target hires
Conducting pre-employment checks on job applicants i.e. references, medical approval, academic etc.
Make & Update the Organization Structure of the institutions (65 branches)
Assists the Director of Information and Public Relations in the office’s public functions

IT Database Administrator في Social Welfare Institutions
  • لبنان - بيروت
  • يناير 2008 إلى يوليو 2009

Responsibilities:

Responsible for performance, integrity and security of a database
Maintains database by identifying and solving database requirements, supporting users
Support database functions by designing and coding utilities
Installs revised by proposing specifications and flowcharts, recommending optimum access technique
Assisting in database design and development
Creating queries that allow data to be extracted
Keeping database up to date
Training colleagues in how to input and extract data
Advising on training needs and courses available
Working closely with analysts, programmers, IT managers who all require reports to collate information for planning, reference and communication purpose
Work with database software to find ways to store, organize and manage data
Identify user needs, setup computer database and test systems ensuring that they perform as they should
Researches and prepare statistical reports
Keeping website updated & intranet up to date
Inducting new staff on IT systems
Determine standards to be followed ( file size, standard format)
Establish various databanks (Access, SQL)
Overseeing computer security and anti-virus updates
Ensure data is backed up

~~~~~~~~~~ KEY SKILLS ~~~~~~~~~~

Technical Skills
SAP HCM Module
System Analysis and Design, Feasibility Study
Vb.Net, Asp.Net, Data structure, Visual Studio
Web Matrix, Visio, Web development using FrontPage, Active Inspire(studio)
HTML, CSS, XML, Macromedia Flash, Photoshop, Smart Draw, SPSS, Mathmatica
SQL Server / Oracle
Internet Browsing, Networking, Business Accounting 1, 2 and Finance

الخلفية التعليمية

بكالوريوس, Computer Information Systems
  • في Beirut Arab University
  • يوليو 2007

Specialties & Skills

web design , ,html,CSS
database software, Sql Queries,Access
statistical analysis, SPSS
Human Resource function (organization management , time management ,recruitment , payroll, reporting ..)
Visio,Macromedia flash
OBIEE , analysis ,interactive dashboard
statistical reports , flowchart & diagrams
Website Redesign
SQL database design
Statistical Modeling
data processing
microsoft excel
data management
data collection
data analysis
data center
data quality
Analysis
Reports and interactive dashboards
power bi

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

التدريب و الشهادات

trainee (تدريب)
معهد التدريب:
bank audi sal
تاريخ الدورة:
June 2006