Zeina Saleh, Marketing Executive

Zeina Saleh

Marketing Executive

Lime Media

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, B.A in Advertising and MArketing, Minor in Industrial Psychology
Expérience
16 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 11 Mois

Marketing Executive à Lime Media
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis avril 2013

• analysing and investigating price, demand and competition
• devising and presenting ideas and strategies
• promotional activities.
• compiling and distributing financial and statistical information
• writing reports.
• liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organisations.
• communicating with target audiences and managing customer relationships.
• managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters.
• maintaining and updating customer databases.
• organising and attending events such as conferences, seminars, receptions and exhibitions.
• contributing to, and developing, marketing plans and strategies.
• managing budgets and agreements.
• evaluating marketing campaigns.

Senior Flight Stewardess à Emirates Airline
  • Émirats Arabes Unis - Dubaï
  • mars 2010 à mars 2013

• Manage and delegate a team of 6-8 cabin crew members
• Customer service and orientation
• Leadership, co-operation, synergy, decision making and delegation
• Manages the importance of co-ordination and communication
• Human performance and limitations
• Deals with stress management and workload management
• Responsible for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of the team
• Responsible to plan, direct and oversee the operations and fiscal health of the business
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

Guest Relations à Four Seasons Hotel
  • Liban - Beyrouth
  • juin 2009 à mars 2010

• Provides hotel guests with above-and-beyond service to ensure their experience will be worth remembering
• Answer any guest inquires regarding the city, events, and attractions. Provides exceptional customer service to all guests and support other departments including Sales, Front Office, as required
• Multi-task, detail-oriented, and able to problem solve in order to effectively deal with internal and external customers
• Administer and manage cash handling responsibilities
• Maintain efficient and effective flow of information with guests and all internal departments
• Detailed communication of inward VIP and FPC entrance including the solicitation of information as necessary

English News writer/Editor à Wikalit Al Anba’ News Agency
  • Liban - Beyrouth
  • janvier 2009 à septembre 2009

• Interviewed and published articles on several high level influential individuals with high net worth, such as James Blunt, Julio Iglesias, Caracalla and Tiesto amongst others

• Research and write stories for publication in local, regional and national press
• Self-edit a story for grammar, punctuation and wordiness before turning it over to public view
• Spent a lot of time on the phone or talking one-on-one with news worthy subjects to get details, offer insight and get direct quotes from the subject of a story.
• Multi-tasking may be involved on smaller papers, covering photography, sub-editing, illustration and layout
• Building contacts to maintain a flow of news, e.g. police and emergency services, local council, community groups, health trusts, press officers from a variety of organisations, the general public

Beauty & Sales Consultant/Visual Merchandiser à Marketing Of Exclusivities Ltd. (LVMH)
  • Liban - Beyrouth
  • juin 2007 à mars 2009

• Intern in the Marketing Department of Louis Vuitton and Moet & Hennessy
• Ensure customers receive quality service. Making sure the stand is presentable, keeping the shelves properly stocked and being well informed.
• Help consumers understand the full product range by describing and demonstrating how the products work and by doing mini makeovers.
• Regularly attend sales meetings and three times a year attended new product meetings. Also participate in the company's Look Good Feel Better campaign, which involved training in make-up application
• Executes Cosmetics and Fragrance merchandising and operational functions to Company Standards. Serves as the Cosmetics and Fragrance expert in regards to department specific, services, merchandise, and procedures. Participates in the training of new Beauty Associates

Éducation

Baccalauréat, B.A in Advertising and MArketing, Minor in Industrial Psychology
  • à Notre Dame University
  • juin 2009

Specialties & Skills

Marketing Strategy
Communication Skills
Customer Service
Public Relations
Leadership Capabilities
Microsoft Office Applications
Adobe Photoshop
Adobe Illustrator
Golden Keys

Langues

Arabe
Moyen
Français
Expert
Anglais
Expert
Espagnol
Débutant

Formation et Diplômes

Aviation, Safety, Security, Service and Medical (Formation)
Institut de formation:
Emirates Aviation College
Date de la formation:
March 2010