زينب Abdel Azim

 Responsible for growing the asset (loans) and liability (deposits) book in the branch for individual & private banking.
 Directing and planning the branch sales & marketing
 Handling SAFWA clients. A high net worth private banking customer segment.
 Acting as a Replacement to branch manager.
 Reviewing work flow, monitoring operations and maintaining security of the payment system used.
 Training subordinates to handle the products in efficient and effective manner.
 Developing plans to cope with changing volumes during the day.
 Administering and monitoring branch call program.
 Assisting relationship executives with problems.
 Supervising, mentoring, coaching, training, and developing staff.
 Maintaining a professional and business network to increase market share.
 Maintaining awareness of different economic, financial and banking conditions.

I was a customer service representative at American Champer Of Egypt

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